{
  "builtAt": "2026-08-27T10:51:43.832Z",
  "baseUrl": "https://ask.okalone.ai",
  "count": 14,
  "files": [
    {
      "slug": "product-reference",
      "title": "OK Alone Product Reference",
      "description": "**What this is.** The single source of truth for what OK Alone does. It merges five files that previously sat separately and contradicted each other in places: `product-reference.md`, `product-reference.md`, `product-reference.md`, `product-reference.md` and `product-reference.md`. **Where those contradictions were, they are now resolved in the text** — current naming used throughout, and the genuinely-different features that shared a name (Microsoft SSO, and Man Down vs Fall Detection) separated out in §3 and §1. **Precedence.** This file outranks the Help Center files, the website positioning file and the blog on *what a feature does*. The Help Center files outrank it on *step-by-step how to use the product*. `pricing-2026.md` is the only authority on price. **Read §8 before making any capability claim** — it records what each feature deliberately does *not* do. **Last updated:** 28 July 2026 (Team Broadcast) · 14 July 2026 (Alert Zone Intelligence) · May 2026 (release notes)",
      "sections": [
        {
          "level": 2,
          "title": "Contents"
        },
        {
          "level": 2,
          "title": "1. Feature catalogue by plan tier"
        },
        {
          "level": 2,
          "title": "2. May 2026 release — what's new"
        },
        {
          "level": 2,
          "title": "3. Detection features — Man Down vs Fall Detection vs Alert Audio"
        },
        {
          "level": 2,
          "title": "4. Alert Zone Intelligence"
        },
        {
          "level": 2,
          "title": "5. OSHA Heat Zones"
        },
        {
          "level": 2,
          "title": "6. Team Broadcast"
        },
        {
          "level": 2,
          "title": "7. Naming — current vs deprecated"
        },
        {
          "level": 2,
          "title": "8. Don't oversell — documented limitations"
        },
        {
          "level": 2,
          "title": "9. Open questions — not yet confirmed"
        },
        {
          "level": 2,
          "title": "10. Links and assets"
        }
      ],
      "bytes": 46586,
      "url": "https://ask.okalone.ai/md/product-reference.md",
      "source": "references/product-reference.md"
    },
    {
      "slug": "help-center-monitors-and-admins",
      "title": "Monitors and Admins",
      "description": "Use Action Notices sparingly. Too many notices can distract Monitors from genuine Alerts.",
      "sections": [
        {
          "level": 2,
          "title": "Article 1: Two-Way Alert Audio in the OK Alone iPhone App"
        },
        {
          "level": 2,
          "title": "What Is Alert Audio?"
        },
        {
          "level": 2,
          "title": "Why Use Alert Audio?"
        },
        {
          "level": 2,
          "title": "How Alert Audio Works During an Emergency"
        },
        {
          "level": 2,
          "title": "Setup Requirements"
        },
        {
          "level": 2,
          "title": "Article 2: Companion Mode – Your Personal Safety Partner"
        },
        {
          "level": 2,
          "title": "What Is Companion Mode?"
        },
        {
          "level": 2,
          "title": "How It Works"
        },
        {
          "level": 2,
          "title": "Who Can Use Companion Mode?"
        },
        {
          "level": 2,
          "title": "Best Practice Tips"
        },
        {
          "level": 2,
          "title": "Article 3: Managing Location Visibility with Privacy Mode"
        },
        {
          "level": 2,
          "title": "Key Benefits"
        },
        {
          "level": 2,
          "title": "How Privacy Mode Works"
        },
        {
          "level": 2,
          "title": "Need Help?"
        },
        {
          "level": 2,
          "title": "Article 4: Transfer a ZOLEO Device from One Worker to Another"
        },
        {
          "level": 2,
          "title": "Article 5: Useful App Links: Quick Access to Forms and Resources"
        },
        {
          "level": 2,
          "title": "What are Useful App Links?"
        },
        {
          "level": 2,
          "title": "How to view Useful App Links on the OK Alone App"
        },
        {
          "level": 2,
          "title": "Managing Useful App Links (For Admins)"
        },
        {
          "level": 2,
          "title": "Benefits of Using Useful App Links"
        },
        {
          "level": 2,
          "title": "Add Phone Numbers as App Links"
        },
        {
          "level": 2,
          "title": "Article 6: Understanding App Connectivity in OK Alone"
        },
        {
          "level": 2,
          "title": "What is App Connectivity?"
        },
        {
          "level": 2,
          "title": "How Does App Connectivity Work?"
        },
        {
          "level": 2,
          "title": "What does the Connectivity Status mean?"
        },
        {
          "level": 2,
          "title": "Ways to See App Connectivity"
        },
        {
          "level": 2,
          "title": "Key Benefits"
        },
        {
          "level": 2,
          "title": "Practical Use Cases"
        },
        {
          "level": 2,
          "title": "Article 7: Manage Emergencies with Ok Alone and Microsoft Teams Notifications"
        },
        {
          "level": 2,
          "title": "FAQS"
        },
        {
          "level": 2,
          "title": "Article 8: Automatically End Worker Shifts"
        },
        {
          "level": 2,
          "title": "Why Use Auto End Shifts"
        },
        {
          "level": 2,
          "title": "Prerequisites"
        },
        {
          "level": 2,
          "title": "![](https://okalonedocs.com/wp-content/uploads/2023/04/image-1.png)"
        },
        {
          "level": 2,
          "title": "1\\. Enable Auto End Shifts in Extra Features"
        },
        {
          "level": 2,
          "title": "![](https://okalonedocs.com/wp-content/uploads/2023/04/update-feature-settings.png)"
        },
        {
          "level": 2,
          "title": "2\\. Set a Company-Level Auto End Shift Time"
        },
        {
          "level": 2,
          "title": "3\\. Set a Group-Level Auto End Shift Time"
        },
        {
          "level": 2,
          "title": "4\\. Alert Workers Before Their Shifts End (Optional)"
        },
        {
          "level": 2,
          "title": "Best Practices"
        },
        {
          "level": 2,
          "title": "Troubleshooting"
        },
        {
          "level": 2,
          "title": "Article 9: How to Switch a ZOLEO Device Between Workers in Ok Alone"
        },
        {
          "level": 2,
          "title": "How Do Workers Use Their ZOLEO Device?"
        },
        {
          "level": 2,
          "title": "Setting Up Your ZOLEO Device with Ok Alone"
        },
        {
          "level": 2,
          "title": "Starting Your Shift with ZOLEO in Ok Alone"
        },
        {
          "level": 2,
          "title": "Ending Your Shift and Disconnecting"
        },
        {
          "level": 2,
          "title": "Submitting Device Details for Setup"
        },
        {
          "level": 2,
          "title": "Article 10: Get Started with OK Alone"
        },
        {
          "level": 2,
          "title": "Get Started as Lone Worker"
        },
        {
          "level": 2,
          "title": "Get Started as a Supervisor / Admin / Monitor"
        },
        {
          "level": 2,
          "title": "For Lone Workers: How to Start Using OK Alone"
        },
        {
          "level": 2,
          "title": "For Monitors: How to Begin Monitoring with OK Alone"
        },
        {
          "level": 2,
          "title": "Article 11: Setting up a ZOLEO device with Ok Alone"
        },
        {
          "level": 2,
          "title": "Link Your ZOLEO Device to a Worker in OK Alone"
        },
        {
          "level": 2,
          "title": "Test the Connection"
        },
        {
          "level": 2,
          "title": "Using OK Alone with ZOLEO for Remote Status Updates"
        },
        {
          "level": 2,
          "title": "Article 12: Demo Videos for OK Alone"
        },
        {
          "level": 2,
          "title": "The OK Alone Demo Video"
        },
        {
          "level": 2,
          "title": "How Monitors use OK Alone"
        },
        {
          "level": 2,
          "title": "Article 13: Introduction to the Monitoring Centre Service"
        },
        {
          "level": 2,
          "title": "What Is the Monitoring Centre Service?"
        },
        {
          "level": 2,
          "title": "Who Benefits From This Service?"
        },
        {
          "level": 2,
          "title": "We are a TMA Five Diamond Monitoring Center"
        },
        {
          "level": 2,
          "title": "Key Benefits of Ok Alone's 24/7 Emergency Response Service"
        },
        {
          "level": 2,
          "title": "Article 14: Man Down Settings Report"
        },
        {
          "level": 2,
          "title": "Accessing the Report"
        },
        {
          "level": 2,
          "title": "Report Overview"
        },
        {
          "level": 2,
          "title": "Related Articles"
        },
        {
          "level": 2,
          "title": "Article 15: How to Schedule Automatic Delivery of Reports"
        },
        {
          "level": 2,
          "title": "Where to Find Scheduled Reports"
        },
        {
          "level": 2,
          "title": "How to Set Up a Scheduled Report"
        },
        {
          "level": 2,
          "title": "How to Edit or Delete a Scheduled Report"
        },
        {
          "level": 2,
          "title": "Activating Scheduled Reports Feature"
        },
        {
          "level": 2,
          "title": "Summary"
        },
        {
          "level": 2,
          "title": "Article 16: Introducing the Lone Worker Safety Awards"
        },
        {
          "level": 2,
          "title": "1\\. Overview"
        },
        {
          "level": 2,
          "title": "![Lone worker safety awards](https://okalonedocs.com/wp-content/uploads/2020/06/lone-worker-safety-awards-feature.jpg)"
        },
        {
          "level": 2,
          "title": "2\\. Earning Badges"
        },
        {
          "level": 2,
          "title": "3\\. Calculating the Safety Score"
        },
        {
          "level": 2,
          "title": "4\\. Rankings and Feedback"
        },
        {
          "level": 2,
          "title": "5\\. Motivating Your Team"
        },
        {
          "level": 2,
          "title": "Article 17: How to Set up Alerts in a Microsoft Teams Channel"
        },
        {
          "level": 2,
          "title": "Prerequisites"
        },
        {
          "level": 2,
          "title": "Create and Retrieve the Channel Webhook URL"
        },
        {
          "level": 2,
          "title": "Configure Channel Notification Preferences"
        },
        {
          "level": 2,
          "title": "Enable Teams Notifications in Ok Alone"
        },
        {
          "level": 2,
          "title": "Assign Webhook to a Monitor"
        },
        {
          "level": 2,
          "title": "Verify Alert Delivery"
        },
        {
          "level": 2,
          "title": "Article 18: Sending Mass Notifications to Workers and Monitors"
        },
        {
          "level": 2,
          "title": "Article 19: Setting Up Out of Hours Alerts – Evenings & Weekends"
        },
        {
          "level": 2,
          "title": "1\\. Overview"
        },
        {
          "level": 2,
          "title": "2\\. Prerequisites"
        },
        {
          "level": 2,
          "title": "3\\. Define Your Business Hours"
        },
        {
          "level": 2,
          "title": "4\\. Add Out of Hours Monitors"
        },
        {
          "level": 2,
          "title": "5\\. How Alerts Are Routed"
        },
        {
          "level": 2,
          "title": "6\\. Testing Your Configuration"
        },
        {
          "level": 2,
          "title": "Article 20: Configuring Flexible Grace Periods (Alert Delays)"
        },
        {
          "level": 2,
          "title": "1\\. Overview"
        },
        {
          "level": 2,
          "title": "2\\. Enable the Flexible Alert Delays Feature"
        },
        {
          "level": 2,
          "title": "3\\. Configure Your Alert Delays"
        },
        {
          "level": 2,
          "title": "4\\. How It Works"
        },
        {
          "level": 2,
          "title": "5\\. Testing and Best Practices"
        },
        {
          "level": 2,
          "title": "Article 21: How to Sign In with Microsoft SSO (Single Sign-On)"
        },
        {
          "level": 2,
          "title": "Signing in with Microsoft SSO"
        },
        {
          "level": 2,
          "title": "Troubleshooting Tips"
        },
        {
          "level": 2,
          "title": "Benefits of Using Microsoft SSO"
        },
        {
          "level": 2,
          "title": "Article 22: How to Set Up Your Account to Use the Monitoring Center Service"
        },
        {
          "level": 2,
          "title": "What is the Monitoring Center Service?"
        },
        {
          "level": 2,
          "title": "Activate the Monitoring Center Service"
        },
        {
          "level": 2,
          "title": "Set Up Your Ok Alone Account for Monitoring"
        },
        {
          "level": 2,
          "title": "Ensure Location Settings Are Correct"
        },
        {
          "level": 2,
          "title": "View Alerts Sent to the Monitoring Center"
        },
        {
          "level": 2,
          "title": "Additional Resources"
        },
        {
          "level": 2,
          "title": "Article 23: App Location Settings Report"
        },
        {
          "level": 2,
          "title": "Article 24: Benefits of Safety Awards for Your Business"
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": "2\\. Key Benefits of Safety Awards"
        },
        {
          "level": 2,
          "title": "3\\. How to Maximize Impact"
        },
        {
          "level": 2,
          "title": "4\\. Related Resources"
        },
        {
          "level": 2,
          "title": "Article 25: WhatsApp Notifications"
        },
        {
          "level": 2,
          "title": "WhatsApp Notifications for Workers"
        },
        {
          "level": 2,
          "title": "![Lone worker notifications for workers with WhatsApp](https://www.okaloneworker.com/wp-content/uploads/2020/01/lone-worker-whatsapp-min.png)"
        },
        {
          "level": 2,
          "title": "WhatsApp Alerts for Monitors"
        },
        {
          "level": 2,
          "title": "Benefits of WhatsApp Integration"
        },
        {
          "level": 2,
          "title": "Article 26: Setting Up Worker Reminders"
        },
        {
          "level": 2,
          "title": "1\\. Prerequisites"
        },
        {
          "level": 2,
          "title": "![](https://okalone.zendesk.com/hc/article_attachments/35531672125457)"
        },
        {
          "level": 2,
          "title": "2\\. Accessing a Worker’s Reminder Settings"
        },
        {
          "level": 2,
          "title": "3\\. Setting Up SMS Reminders"
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": "5\\. Setting Up an Email Reminder"
        },
        {
          "level": 2,
          "title": "6\\. Confirmation and Testing"
        },
        {
          "level": 2,
          "title": "Article 27: Day in a Life of an Ok Alone Monitor"
        },
        {
          "level": 2,
          "title": "Article 28: Action Notices: Keeping Monitors Informed Without Overload"
        },
        {
          "level": 2,
          "title": "Why Use Action Notices?"
        },
        {
          "level": 2,
          "title": "![](https://okalonedocs.com/wp-content/uploads/2023/08/image-2.png)"
        },
        {
          "level": 2,
          "title": "How Action Notices Differ from Alerts"
        },
        {
          "level": 2,
          "title": "Available Action Notices"
        },
        {
          "level": 2,
          "title": "How Action Notices Are Sent"
        },
        {
          "level": 2,
          "title": "Setting Up Action Notices"
        },
        {
          "level": 2,
          "title": "Best Practices"
        },
        {
          "level": 2,
          "title": "Troubleshooting"
        },
        {
          "level": 2,
          "title": "Need More Help?"
        },
        {
          "level": 2,
          "title": "Article 29: How our Monitoring Centre Manages Alerts"
        },
        {
          "level": 2,
          "title": "Types of Alerts Received by the Monitoring Centre"
        },
        {
          "level": 2,
          "title": "What Information Is Included with Each Alert?"
        },
        {
          "level": 2,
          "title": "How Our Action Plans Work"
        },
        {
          "level": 2,
          "title": "Visual Examples of Action Plans"
        },
        {
          "level": 2,
          "title": "Monitoring Centre Phone Numbers"
        },
        {
          "level": 2,
          "title": "Viewing Monitoring Centre Alerts in Your Dashboard"
        },
        {
          "level": 2,
          "title": "Summary"
        },
        {
          "level": 2,
          "title": "Article 30: Understanding Your Safety Awards Score"
        },
        {
          "level": 2,
          "title": "How Scores Are Calculated"
        },
        {
          "level": 2,
          "title": "Where to See Scores"
        },
        {
          "level": 2,
          "title": "How to Improve Your Score"
        },
        {
          "level": 2,
          "title": "Article 31: Using what3words to Locate Your Lone Workers"
        },
        {
          "level": 2,
          "title": "What is what3words?"
        },
        {
          "level": 2,
          "title": "How Ok Alone Uses what3words"
        },
        {
          "level": 2,
          "title": "Viewing what3words Locations in the Dashboard"
        },
        {
          "level": 2,
          "title": "![](https://www.okaloneworker.com/wp-content/uploads/2020/11/what-3-words-demo.png)"
        },
        {
          "level": 2,
          "title": "Receiving what3words in Alerts"
        },
        {
          "level": 2,
          "title": "![](https://www.okaloneworker.com/wp-content/uploads/2020/11/what-3-words-demo-email.png)"
        },
        {
          "level": 2,
          "title": "Activating what3words for Your Account"
        },
        {
          "level": 2,
          "title": "Article 32: Alert Loops - Sequenced Monitor Alerts"
        },
        {
          "level": 2,
          "title": "1\\. Overview"
        },
        {
          "level": 2,
          "title": "2\\. How Alert Loops Work"
        },
        {
          "level": 2,
          "title": "3\\. Creating an Alert Loop"
        },
        {
          "level": 2,
          "title": "4\\. Example: Alert Loop in Action"
        },
        {
          "level": 2,
          "title": "5\\. Best Practices"
        },
        {
          "level": 2,
          "title": "Article 33: Updating your Credit Card"
        },
        {
          "level": 2,
          "title": "Article 34: Day in a Life of an OK Alone Worker"
        },
        {
          "level": 2,
          "title": "Article 35: Dashboard Links in Sms Alerts for Monitors"
        },
        {
          "level": 2,
          "title": "Why Use Dashboard Links in SMS Alerts"
        },
        {
          "level": 2,
          "title": "How It Works"
        },
        {
          "level": 2,
          "title": "Example SMS Format"
        },
        {
          "level": 2,
          "title": "![Dashboard Links in Sms Alerts for Monitors](https://okalonedocs.com/wp-content/uploads/2020/06/sms-link-feature-small.jpg)"
        },
        {
          "level": 2,
          "title": "Requirements"
        },
        {
          "level": 2,
          "title": "Setting Up SMS Alerts with Dashboard Links"
        },
        {
          "level": 2,
          "title": "Best Practices"
        },
        {
          "level": 2,
          "title": "Article 36: Understanding & Setting up an Escalation Procedure"
        },
        {
          "level": 2,
          "title": "1\\. What Is an Escalation Procedure?"
        },
        {
          "level": 2,
          "title": "2\\. Escalation Procedure Scenario"
        },
        {
          "level": 2,
          "title": "3\\. What to Focus On"
        },
        {
          "level": 2,
          "title": "4\\. Company, Group, or Worker Procedures"
        },
        {
          "level": 2,
          "title": "5\\. Setting up an Escalation Procedure"
        },
        {
          "level": 2,
          "title": "6\\. Using the Build Wizard"
        },
        {
          "level": 2,
          "title": "7\\. Important Best Practices"
        },
        {
          "level": 2,
          "title": "Article 37: Viewing and Querying your Invoices"
        },
        {
          "level": 2,
          "title": "To view your invoices and statements:"
        },
        {
          "level": 2,
          "title": "To set up invoice email recipients:"
        },
        {
          "level": 2,
          "title": "Article 38: Get an Automated SMS Status Confirmation"
        },
        {
          "level": 2,
          "title": "What Is a Status Confirmation?"
        },
        {
          "level": 2,
          "title": "Why Use Automated SMS Status Confirmations?"
        },
        {
          "level": 2,
          "title": "![](https://okalonedocs.com/wp-content/uploads/2023/07/image-10.png)"
        },
        {
          "level": 2,
          "title": "Prerequisites"
        },
        {
          "level": 2,
          "title": "How Automated SMS Status Confirmations Work"
        },
        {
          "level": 2,
          "title": "How to Turn On Status Confirmations"
        },
        {
          "level": 2,
          "title": "Best Practices"
        },
        {
          "level": 2,
          "title": "Article 39: How to Set up Extended Privacy for Monitors"
        },
        {
          "level": 2,
          "title": "Prerequisites"
        },
        {
          "level": 2,
          "title": "![](https://okalonedocs.com/wp-content/uploads/2022/12/feature_mgmt-3-1024x394.png)"
        },
        {
          "level": 2,
          "title": "What Extended Privacy Does"
        },
        {
          "level": 2,
          "title": "Step-by-Step Guide"
        },
        {
          "level": 2,
          "title": "How the Dashboard Appears to Monitors with Extended Privacy"
        },
        {
          "level": 2,
          "title": "Troubleshooting & Best Practices"
        },
        {
          "level": 2,
          "title": "Need More Help?"
        },
        {
          "level": 2,
          "title": "Article 40: What is a Monitor?"
        },
        {
          "level": 2,
          "title": "What Is a Monitor?"
        },
        {
          "level": 2,
          "title": "Assigning Monitors"
        },
        {
          "level": 2,
          "title": "Monitor Dashboard Access"
        },
        {
          "level": 2,
          "title": "Monitor Responsibilities"
        },
        {
          "level": 2,
          "title": "Best Practices"
        },
        {
          "level": 2,
          "title": "Article 41: How to set up a Safety Zone for your Workers"
        },
        {
          "level": 2,
          "title": "Prerequisites"
        },
        {
          "level": 2,
          "title": "1\\. Open the Worker’s Profile"
        },
        {
          "level": 2,
          "title": "2\\. Access the Safety Zone Tab"
        },
        {
          "level": 2,
          "title": "3\\. Create a New Safety Zone"
        },
        {
          "level": 2,
          "title": "4\\. Update or Remove a Safety Zone"
        },
        {
          "level": 2,
          "title": "5\\. Feature Management Reminder"
        },
        {
          "level": 2,
          "title": "![](https://okalonedocs.com/wp-content/uploads/2022/12/feature_mgmt-1024x394.png)"
        },
        {
          "level": 2,
          "title": "Best Practices"
        },
        {
          "level": 2,
          "title": "Article 42: Monitor Access Levels"
        },
        {
          "level": 2,
          "title": "Overview"
        },
        {
          "level": 2,
          "title": "1\\. Admin (Full Access)"
        },
        {
          "level": 2,
          "title": "2\\. Non-Admin (Limited Access)"
        },
        {
          "level": 2,
          "title": "3\\. Extended Privacy (Restricted Access)"
        },
        {
          "level": 2,
          "title": "Assigning or Changing Access Levels"
        },
        {
          "level": 2,
          "title": "Article 43: What is a Worker?"
        },
        {
          "level": 2,
          "title": "Article 44: Uploading Monitors"
        },
        {
          "level": 2,
          "title": "1\\. Overview"
        },
        {
          "level": 2,
          "title": "2\\. Prerequisites"
        },
        {
          "level": 2,
          "title": "3\\. Download the Monitors Template"
        },
        {
          "level": 2,
          "title": "![](https://okalonedocs.com/wp-content/uploads/2022/11/image-3.png)"
        },
        {
          "level": 2,
          "title": "4\\. Prepare Your Spreadsheet"
        },
        {
          "level": 2,
          "title": "5\\. Upload and Validate"
        },
        {
          "level": 2,
          "title": "6\\. Import and Send Welcome Emails"
        },
        {
          "level": 2,
          "title": "Article 45: How to Respond to a Help Alert or Missed Check-In"
        },
        {
          "level": 2,
          "title": "1\\. Email Alerts"
        },
        {
          "level": 2,
          "title": "2\\. SMS/Text Alerts"
        },
        {
          "level": 2,
          "title": "3\\. Phone Call Alerts"
        },
        {
          "level": 2,
          "title": "4\\. WhatsApp Alerts"
        },
        {
          "level": 2,
          "title": "Article 46: Uploading Workers"
        },
        {
          "level": 2,
          "title": "1\\. Prerequisites"
        },
        {
          "level": 2,
          "title": "2\\. Download the Workers Template"
        },
        {
          "level": 2,
          "title": "3\\. Prepare Your Spreadsheet"
        },
        {
          "level": 2,
          "title": "4\\. Upload and Validate"
        },
        {
          "level": 2,
          "title": "5\\. Import and Notify"
        },
        {
          "level": 2,
          "title": "Article 47: Using the Learning Center"
        },
        {
          "level": 2,
          "title": "1\\. What Is the Learning Center?"
        },
        {
          "level": 2,
          "title": "![](https://okalonedocs.com/wp-content/uploads/2023/06/learning-center-2.jpg)"
        },
        {
          "level": 2,
          "title": "2\\. Topics Covered"
        },
        {
          "level": 2,
          "title": "![](https://okalonedocs.com/wp-content/uploads/2023/06/learning-center-1.jpg)"
        },
        {
          "level": 2,
          "title": "3\\. Time to Complete"
        },
        {
          "level": 2,
          "title": "4\\. Granting Access"
        },
        {
          "level": 2,
          "title": "5\\. Tracking Progress"
        },
        {
          "level": 2,
          "title": "Article 48: Delete Workers"
        },
        {
          "level": 2,
          "title": "1\\. Locate the Delete Workers Tool"
        },
        {
          "level": 2,
          "title": "2\\. Filter Workers by Date Added"
        },
        {
          "level": 2,
          "title": "3\\. Review and Adjust Selection"
        },
        {
          "level": 2,
          "title": "![](https://okalonedocs.com/wp-content/uploads/2023/01/ignore.png)"
        },
        {
          "level": 2,
          "title": "4\\. Delete Selected Workers"
        },
        {
          "level": 2,
          "title": "5\\. Best Practices"
        },
        {
          "level": 2,
          "title": "Article 49: Instructions for Creating Worker Groups"
        },
        {
          "level": 2,
          "title": "Accessing the Groups Page"
        },
        {
          "level": 2,
          "title": "Creating a New Group"
        },
        {
          "level": 2,
          "title": "Updating Group Settings"
        },
        {
          "level": 2,
          "title": "Adding Workers to the Group"
        },
        {
          "level": 2,
          "title": "Synchronizing Worker Settings"
        },
        {
          "level": 2,
          "title": "![](https://okalonedocs.com/wp-content/uploads/2022/12/workers_in_group_sync_all-1024x300.png)"
        },
        {
          "level": 2,
          "title": "Viewing Groups and Worker Assignments"
        },
        {
          "level": 2,
          "title": "Feature Management"
        },
        {
          "level": 2,
          "title": "Best Practices"
        },
        {
          "level": 2,
          "title": "Need More Help?"
        },
        {
          "level": 2,
          "title": "Article 50: Saving the Ok Alone Dashboard to Your Phone"
        },
        {
          "level": 2,
          "title": "iPhone"
        },
        {
          "level": 2,
          "title": "Android"
        },
        {
          "level": 2,
          "title": "Tips"
        },
        {
          "level": 2,
          "title": "Article 51: Start and End Shift Reminders"
        },
        {
          "level": 2,
          "title": "What Are Start and End Shift Reminders"
        },
        {
          "level": 2,
          "title": "How to View Start/End Shift Reminders"
        },
        {
          "level": 2,
          "title": "![](https://okalonedocs.com/wp-content/uploads/2022/11/image-20-1024x474.png)"
        },
        {
          "level": 2,
          "title": "How to Add a Start or End Shift"
        },
        {
          "level": 2,
          "title": "How to Set Up Multiple Worker Shifts"
        },
        {
          "level": 2,
          "title": "Copying Shifts to Workers or Groups"
        },
        {
          "level": 2,
          "title": "Start/End Shift Reminder Settings"
        },
        {
          "level": 2,
          "title": "Feature Management"
        },
        {
          "level": 2,
          "title": "Best Practices"
        },
        {
          "level": 2,
          "title": "Article 52: Upload/Export Shift Start and End Times"
        },
        {
          "level": 2,
          "title": "Accessing Shift Upload/Export"
        },
        {
          "level": 2,
          "title": "Preparing Your Spreadsheet"
        },
        {
          "level": 2,
          "title": "![](https://okalonedocs.com/wp-content/uploads/2022/11/shift-upload-example.jpg)"
        },
        {
          "level": 2,
          "title": "Uploading Shift Start/End Times"
        },
        {
          "level": 2,
          "title": "Exporting Shift Start/End Times"
        },
        {
          "level": 2,
          "title": "Best Practices"
        },
        {
          "level": 2,
          "title": "Need Help?"
        },
        {
          "level": 2,
          "title": "Article 53: Monitor Alert Delay – Grace Period"
        },
        {
          "level": 2,
          "title": "What Is the Monitor Alert Delay (Grace Period)"
        },
        {
          "level": 2,
          "title": "How to Set the Monitor Alert Delay"
        },
        {
          "level": 2,
          "title": "Flexible Alert Delays"
        },
        {
          "level": 2,
          "title": "Feature Management Reminder"
        },
        {
          "level": 2,
          "title": "Best Practices"
        },
        {
          "level": 2,
          "title": "Article 54: MFA Authentication in OK Alone"
        },
        {
          "level": 2,
          "title": "Article 55: Feature Management in OK Alone"
        },
        {
          "level": 2,
          "title": "Accessing Extra Features"
        },
        {
          "level": 2,
          "title": "Feature Categories"
        },
        {
          "level": 2,
          "title": "Enabling or Disabling Features"
        },
        {
          "level": 2,
          "title": "Saving Your Changes"
        },
        {
          "level": 2,
          "title": "Best Practices"
        },
        {
          "level": 2,
          "title": "Need Help?"
        }
      ],
      "bytes": 182137,
      "url": "https://ask.okalone.ai/md/help-center-monitors-and-admins.md",
      "source": "references/help-center-monitors-and-admins.md"
    },
    {
      "slug": "help-center-lone-workers",
      "title": "Lone Workers",
      "description": "Some devices (especially Samsung) don’t allow full disablement — continue with Option 2.",
      "sections": [
        {
          "level": 2,
          "title": "Article 1: Assigning a ZOLEO Device in the OK Alone App"
        },
        {
          "level": 2,
          "title": "Before You Begin"
        },
        {
          "level": 2,
          "title": "Why Use Self-Assignment?"
        },
        {
          "level": 2,
          "title": "How Workers Assign Their ZOLEO Device"
        },
        {
          "level": 2,
          "title": "Unassigning a Device"
        },
        {
          "level": 2,
          "title": "Important Notes"
        },
        {
          "level": 2,
          "title": "Article 2: Introducing Live Activities on iPhone — Safety Status at a Glance"
        },
        {
          "level": 2,
          "title": "**Stay Informed Without Lifting a Finger**"
        },
        {
          "level": 2,
          "title": "**Clear, Easy-to-Read Status Indicators**"
        },
        {
          "level": 2,
          "title": "**Immediate Alerts When Something’s Wrong**"
        },
        {
          "level": 2,
          "title": "**Works Even When Your Phone is Locked**"
        },
        {
          "level": 2,
          "title": "**Reliable and Seamless**"
        },
        {
          "level": 2,
          "title": "Article 3: Testing Your ZOLEO Device with OK Alone"
        },
        {
          "level": 2,
          "title": "Test One – Using the Check-In Button on Your ZOLEO Device"
        },
        {
          "level": 2,
          "title": "Article 4: Companion Mode — Your Personal Safety Partner"
        },
        {
          "level": 2,
          "title": "Article 5: Discreet Help Alert Options for Android"
        },
        {
          "level": 2,
          "title": "[**1\\. SOS Power Button**](https://okalone.zendesk.com/hc/en-gb/articles/40645327775377)"
        },
        {
          "level": 2,
          "title": "[2\\. Shake for Help](https://okalone.zendesk.com/hc/en-gb/articles/35352548446865)"
        },
        {
          "level": 2,
          "title": "3\\. Android Shortcuts"
        },
        {
          "level": 2,
          "title": "Article 6: Android Power Button SOS: Understanding Your Options"
        },
        {
          "level": 2,
          "title": "Introduction to the Power Button SOS"
        },
        {
          "level": 2,
          "title": "OK Alone Power Button SOS Overview"
        },
        {
          "level": 2,
          "title": "OK Alone vs. Android Emergency SOS"
        },
        {
          "level": 2,
          "title": "Why They Might Conflict"
        },
        {
          "level": 2,
          "title": "How to Avoid the Conflict"
        },
        {
          "level": 2,
          "title": "Article 7: Using iPhone Satellite SMS with OK Alone"
        },
        {
          "level": 2,
          "title": "When Does Satellite SMS Apply?"
        },
        {
          "level": 2,
          "title": "How It Works with OK Alone"
        },
        {
          "level": 2,
          "title": "Regional Availability"
        },
        {
          "level": 2,
          "title": "Article 8: App and Operating System Version and Requirements"
        },
        {
          "level": 2,
          "title": "Article 9: App and Operating System Version and Requirements"
        },
        {
          "level": 2,
          "title": "Article 10: Multi-Factor Authentication (MFA) for the OK Alone App"
        },
        {
          "level": 2,
          "title": "What Is MFA?"
        },
        {
          "level": 2,
          "title": "How to Enable MFA"
        },
        {
          "level": 2,
          "title": "Logging In with MFA"
        },
        {
          "level": 2,
          "title": "Troubleshooting"
        },
        {
          "level": 2,
          "title": "Article 11: Setting up a SPOT X with Ok Alone"
        },
        {
          "level": 2,
          "title": "Prerequisite: Link SPOT via Data Push"
        },
        {
          "level": 2,
          "title": "SPOT X Buttons and Main Actions"
        },
        {
          "level": 2,
          "title": "1\\. Edit SPOT X Settings Online"
        },
        {
          "level": 2,
          "title": "![](https://okalonedocs.com/wp-content/uploads/2022/04/spot-x-contact-settings.png)"
        },
        {
          "level": 2,
          "title": "2\\. Create an Ok Alone Contact"
        },
        {
          "level": 2,
          "title": "3\\. Set Up Message Profiles"
        },
        {
          "level": 2,
          "title": "![](https://okalonedocs.com/wp-content/uploads/2022/04/spot-x-predefined-message-save.png)"
        },
        {
          "level": 2,
          "title": "4\\. Adjust Tracking Intervals (Optional)"
        },
        {
          "level": 2,
          "title": "5\\. Sync Your SPOT X"
        },
        {
          "level": 2,
          "title": "6\\. Using Your SPOT X with Ok Alone"
        },
        {
          "level": 2,
          "title": "Feature Management"
        },
        {
          "level": 2,
          "title": "Troubleshooting Tips"
        },
        {
          "level": 2,
          "title": "Key Takeaways"
        },
        {
          "level": 2,
          "title": "Article 12: iPhone Location & Permissions"
        },
        {
          "level": 2,
          "title": "1\\. Recommended App Settings"
        },
        {
          "level": 2,
          "title": "2\\. Recommended Notification Settings"
        },
        {
          "level": 2,
          "title": "3\\. Recommended Location Settings"
        },
        {
          "level": 2,
          "title": "4\\. Restarting and Reinstalling the App"
        },
        {
          "level": 2,
          "title": "Article 13: Android Location & Permissions"
        },
        {
          "level": 2,
          "title": "1\\. Recommended App Settings"
        },
        {
          "level": 2,
          "title": "2\\. Recommended Location Settings"
        },
        {
          "level": 2,
          "title": "3\\. Recommended Notification Settings"
        },
        {
          "level": 2,
          "title": "5\\. Restarting and Reinstalling the App"
        },
        {
          "level": 2,
          "title": "Article 14: What Data Does the Ok Alone App Collect?"
        },
        {
          "level": 2,
          "title": "Article 15: Understanding GPS and Location Settings in Ok Alone"
        },
        {
          "level": 2,
          "title": "1\\. Required Phone Permissions"
        },
        {
          "level": 2,
          "title": "2\\. When Tracking Is Active"
        },
        {
          "level": 2,
          "title": "3\\. In-App GPS Modes"
        },
        {
          "level": 2,
          "title": "4\\. Optimized GPS Handling"
        },
        {
          "level": 2,
          "title": "5\\. What Location Data We Access"
        },
        {
          "level": 2,
          "title": "Article 16: Using a Satellite Device with Ok Alone"
        },
        {
          "level": 2,
          "title": "1\\. Supported Devices & Integrations"
        },
        {
          "level": 2,
          "title": "2\\. Country-Specific Phone Numbers"
        },
        {
          "level": 2,
          "title": "3\\. Checking In via SMS"
        },
        {
          "level": 2,
          "title": "4\\. Pre-Set Message Templates"
        },
        {
          "level": 2,
          "title": "5\\. Including Location Coordinates"
        },
        {
          "level": 2,
          "title": "6\\. Check-In Reminders on Satellite Devices"
        },
        {
          "level": 2,
          "title": "7\\. Dashboard Setup for Satellite-Only Users"
        },
        {
          "level": 2,
          "title": "8\\. Sending a High-Risk Check-In"
        },
        {
          "level": 2,
          "title": "9\\. Automated Status Replies (Comms Plan)"
        },
        {
          "level": 2,
          "title": "10\\. Feature Limitations"
        },
        {
          "level": 2,
          "title": "Article 17: Low Signal Mode – Using the App with No Data/WiFi"
        },
        {
          "level": 2,
          "title": "How does Low Signal work?"
        },
        {
          "level": 2,
          "title": "Low Signal Mode on Android"
        },
        {
          "level": 2,
          "title": "Low Signal Mode on iPhone"
        },
        {
          "level": 2,
          "title": "When is Low Signal Mode Necessary?"
        },
        {
          "level": 2,
          "title": "Article 18: Update your Status with SMS"
        },
        {
          "level": 2,
          "title": "1\\. How SMS Status Updates Work"
        },
        {
          "level": 2,
          "title": "![](https://okalonedocs.com/wp-content/uploads/2023/07/image-10.png)"
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": "3\\. Phone Numbers by Region"
        },
        {
          "level": 2,
          "title": "4\\. Setting a High-Risk Check-In via SMS"
        },
        {
          "level": 2,
          "title": "![](https://okalonedocs.com/wp-content/uploads/2023/07/image-11.png)"
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": "Article 19: How to Use the Man/Worker Down Feature in OK Alone"
        },
        {
          "level": 2,
          "title": "What is Worker Down?"
        },
        {
          "level": 2,
          "title": "How Does Worker Down Work?"
        },
        {
          "level": 2,
          "title": "How to Set Up Worker Down"
        },
        {
          "level": 2,
          "title": "How to Turn Off Worker Down"
        },
        {
          "level": 2,
          "title": "Tips for Using Worker Down Effectively"
        },
        {
          "level": 2,
          "title": "Article 20: How Lone Workers Use OK Alone"
        },
        {
          "level": 2,
          "title": "Step 1: Start Your Shift"
        },
        {
          "level": 2,
          "title": "Step 2: Check In at Regular Intervals"
        },
        {
          "level": 2,
          "title": "Step 3: End Your Shift"
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": "Article 21: Using OK Alone with ZOLEO for Remote Status Updates"
        },
        {
          "level": 2,
          "title": "Article 22: Update your Status with a Phone-call"
        },
        {
          "level": 2,
          "title": "1\\. Calling the Ok Alone Phone System"
        },
        {
          "level": 2,
          "title": "2\\. Understanding Menu Options"
        },
        {
          "level": 2,
          "title": "3\\. Phone Numbers by Region"
        },
        {
          "level": 2,
          "title": "Article 23: How to Set Up Your iHelp Mini Device"
        },
        {
          "level": 2,
          "title": "1\\. Obtain Your IMEI Number"
        },
        {
          "level": 2,
          "title": "2\\. Activate the iHelp Integration"
        },
        {
          "level": 2,
          "title": "3\\. Assign the iHelp Mini to a Worker"
        },
        {
          "level": 2,
          "title": "4\\. Notify Ok Alone for Testing"
        },
        {
          "level": 2,
          "title": "Article 24: How to Use Timed Activity to Enhance Worker Safety"
        },
        {
          "level": 2,
          "title": "What is a Timed Activity?"
        },
        {
          "level": 2,
          "title": "How Does Timed Activity Work?"
        },
        {
          "level": 2,
          "title": "Who Should Use Timed Activity?"
        },
        {
          "level": 2,
          "title": "Why Use Timed Activity?"
        },
        {
          "level": 2,
          "title": "Article 25: Getting Started with OK Alone Web App"
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": "![](https://okalonedocs.com/wp-content/uploads/2021/02/lone-worker-web-app.png)"
        },
        {
          "level": 2,
          "title": "![](https://okalone.zendesk.com/hc/article_attachments/37609400599953)"
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": "3\\. Checking In and Ending Your Shift"
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": "8\\. Setting Correct Permissions"
        },
        {
          "level": 2,
          "title": "Article 26: Android 8 App Settings and Permissions"
        },
        {
          "level": 2,
          "title": "Overview"
        },
        {
          "level": 2,
          "title": "1\\. App Location Monitoring"
        },
        {
          "level": 2,
          "title": "2\\. Verify Android System Settings"
        },
        {
          "level": 2,
          "title": "3\\. Location Permission"
        },
        {
          "level": 2,
          "title": "4\\. Notification Settings"
        },
        {
          "level": 2,
          "title": "Article 27: Link SPOT to Ok Alone with SPOT’s Data Push"
        },
        {
          "level": 2,
          "title": "Prerequisites"
        },
        {
          "level": 2,
          "title": "1\\. Configure SPOT Data Push"
        },
        {
          "level": 2,
          "title": "2\\. Obtain Your SPOT Device ESN"
        },
        {
          "level": 2,
          "title": "![SPOT X Device and example ESN](https://okalonedocs.com/wp-content/uploads/2022/08/spot-esn-1.png)"
        },
        {
          "level": 2,
          "title": "3\\. Link the SPOT Device to a Worker in Ok Alone"
        },
        {
          "level": 2,
          "title": "4\\. Using Your SPOT Device with Ok Alone"
        },
        {
          "level": 2,
          "title": "Troubleshooting"
        },
        {
          "level": 2,
          "title": "Need More Assistance?"
        },
        {
          "level": 2,
          "title": "Article 28: How Ok Alone Uses Your App Data"
        },
        {
          "level": 2,
          "title": "Data We Collect"
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": "Article 29: Activating High-Risk Check-In on Your Android Phone"
        },
        {
          "level": 2,
          "title": "1\\. What Is High-Risk Check-In?"
        },
        {
          "level": 2,
          "title": "2\\. When to Use High-Risk Check-In"
        },
        {
          "level": 2,
          "title": "3\\. Setting Up a High-Risk Check-In"
        },
        {
          "level": 2,
          "title": "4\\. Cancelling High-Risk Check-In"
        },
        {
          "level": 2,
          "title": "Article 30: Getting Started on Android"
        },
        {
          "level": 2,
          "title": "1\\. Download and Install the App"
        },
        {
          "level": 2,
          "title": "2\\. Obtain Your PIN"
        },
        {
          "level": 2,
          "title": "3\\. Log In"
        },
        {
          "level": 2,
          "title": "4\\. Start Your First Shift"
        },
        {
          "level": 2,
          "title": "5\\. Grant Location Permissions"
        },
        {
          "level": 2,
          "title": "6\\. You’re All Set!"
        },
        {
          "level": 2,
          "title": "Article 31: Android 9 App Settings and Permissions"
        },
        {
          "level": 2,
          "title": "1\\. App Location Monitoring"
        },
        {
          "level": 2,
          "title": "2\\. Verify Android System App Settings"
        },
        {
          "level": 2,
          "title": "3\\. Location Permission"
        },
        {
          "level": 2,
          "title": "4\\. Notification Settings"
        },
        {
          "level": 2,
          "title": "Article 32: Setting up a SPOT G3 with Ok Alone"
        },
        {
          "level": 2,
          "title": "Prerequisite: Link SPOT via Data Push"
        },
        {
          "level": 2,
          "title": "SPOT G3 Buttons Overview"
        },
        {
          "level": 2,
          "title": "1\\. Edit Your Check In and Custom Messages"
        },
        {
          "level": 2,
          "title": "2\\. Configure Message Profile Settings"
        },
        {
          "level": 2,
          "title": "3\\. Adjust Tracking Intervals (Optional)"
        },
        {
          "level": 2,
          "title": "4\\. Sync the SPOT G3 to Update Settings"
        },
        {
          "level": 2,
          "title": "5\\. Verify Functionality"
        },
        {
          "level": 2,
          "title": "Troubleshooting Tips"
        },
        {
          "level": 2,
          "title": "Key Takeaways"
        },
        {
          "level": 2,
          "title": "Article 33: Activating High-Risk Check-In on Your iPhone"
        },
        {
          "level": 2,
          "title": "1\\. What Is High-Risk Check-In?"
        },
        {
          "level": 2,
          "title": "2\\. When to Use High-Risk Check-In"
        },
        {
          "level": 2,
          "title": "3\\. Setting Up High-Risk Check-In"
        },
        {
          "level": 2,
          "title": "4\\. Restoring Your Regular Check-In"
        },
        {
          "level": 2,
          "title": "Article 34: Getting Started on your iPhone"
        },
        {
          "level": 2,
          "title": "1\\. Download and Install the App"
        },
        {
          "level": 2,
          "title": "2\\. Obtain Your PIN"
        },
        {
          "level": 2,
          "title": "3\\. Log In"
        },
        {
          "level": 2,
          "title": "4\\. Grant Permissions"
        },
        {
          "level": 2,
          "title": "5\\. Start Your First Shift"
        },
        {
          "level": 2,
          "title": "Article 35: Android 10 App Settings and Permissions"
        },
        {
          "level": 2,
          "title": "1\\. App Location Monitoring"
        },
        {
          "level": 2,
          "title": "2\\. Android App Settings"
        },
        {
          "level": 2,
          "title": "3\\. Location Permission"
        },
        {
          "level": 2,
          "title": "4\\. Notification Settings"
        },
        {
          "level": 2,
          "title": "5\\. Restart and Verify"
        },
        {
          "level": 2,
          "title": "Article 36: How to Request Help with OK Alone"
        },
        {
          "level": 2,
          "title": "The In-App Help Button"
        },
        {
          "level": 2,
          "title": "Discreet Help Alerts"
        },
        {
          "level": 2,
          "title": "SMS and Phone-Call Alerts"
        },
        {
          "level": 2,
          "title": "![](https://www.okaloneworker.com/wp-content/uploads/2022/10/Help-request-SMS-1.png)"
        },
        {
          "level": 2,
          "title": "Article 37: Android 11 App Settings and Permissions"
        },
        {
          "level": 2,
          "title": "1\\. App Location Monitoring"
        },
        {
          "level": 2,
          "title": "2\\. Android System App Settings"
        },
        {
          "level": 2,
          "title": "3\\. Location Permission"
        },
        {
          "level": 2,
          "title": "4\\. Notification Settings"
        },
        {
          "level": 2,
          "title": "5\\. Notification Sounds"
        },
        {
          "level": 2,
          "title": "6\\. Battery Optimization"
        },
        {
          "level": 2,
          "title": "7\\. Verify Changes"
        },
        {
          "level": 2,
          "title": "Article 38: How to Send a Message to Your Monitor on Android"
        },
        {
          "level": 2,
          "title": "1\\. Why Send a Message?"
        },
        {
          "level": 2,
          "title": "2\\. Sending a Message to Your Monitor"
        },
        {
          "level": 2,
          "title": "Article 39: Get Alerts when your iPhone is on Silent"
        },
        {
          "level": 2,
          "title": "1\\. Add Ok Alone’s Number as a Contact"
        },
        {
          "level": 2,
          "title": "2\\. Enable Emergency Bypass for Ringtone"
        },
        {
          "level": 2,
          "title": "3\\. Enable Emergency Bypass for Text Tone"
        },
        {
          "level": 2,
          "title": "4\\. Complete Contact Setup"
        },
        {
          "level": 2,
          "title": "5\\. Test Your Settings"
        },
        {
          "level": 2,
          "title": "6\\. Phone Numbers for Your Region"
        },
        {
          "level": 2,
          "title": "Article 40: How to Send a Message to Your Monitor on Your iPhone"
        },
        {
          "level": 2,
          "title": "1\\. Why Send a Message?"
        },
        {
          "level": 2,
          "title": "2\\. Sending a Message"
        },
        {
          "level": 2,
          "title": "Article 41: How to Change the Alarm Tone for Reminders on your iPhone"
        },
        {
          "level": 2,
          "title": "1\\. Access the Alarm Settings"
        },
        {
          "level": 2,
          "title": "2\\. Preview and Select a New Alarm Tone"
        },
        {
          "level": 2,
          "title": "3\\. Confirm Your Selection"
        },
        {
          "level": 2,
          "title": "4\\. Verify Volume and Silent Switch"
        },
        {
          "level": 2,
          "title": "Article 42: Using Shake for Help on Android"
        },
        {
          "level": 2,
          "title": "How Shake for Help Works"
        },
        {
          "level": 2,
          "title": "Alarm vs Discreet Mode"
        },
        {
          "level": 2,
          "title": "Enabling Shake for Help"
        },
        {
          "level": 2,
          "title": "Adjusting Sensitivity"
        },
        {
          "level": 2,
          "title": "Should Trigger (True Positives)"
        },
        {
          "level": 2,
          "title": "Article 43: How to receive Desktop Help Alerts"
        },
        {
          "level": 2,
          "title": "1\\. Allow Browser Notifications"
        },
        {
          "level": 2,
          "title": "2\\. Enable Desktop Notifications in Windows 11"
        },
        {
          "level": 2,
          "title": "3\\. Test Your Notification Settings"
        },
        {
          "level": 2,
          "title": "4\\. Tips & Best Practices"
        }
      ],
      "bytes": 136972,
      "url": "https://ask.okalone.ai/md/help-center-lone-workers.md",
      "source": "references/help-center-lone-workers.md"
    },
    {
      "slug": "help-center-troubleshooting",
      "title": "Troubleshooting",
      "description": "**Tip:** If a Worker’s job involves varying risk levels (such as alternating between office work and field visits), consider setting a shorter interval or manually switching to High Risk when they enter a more dangerous environment.",
      "sections": [
        {
          "level": 2,
          "title": "Article 1: Pre-save OK Alone Phone Numbers and Whitelisting the OK Alone Platform"
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": "Article 2: OK Alone and GDPR Compliance"
        },
        {
          "level": 2,
          "title": "Article 3: OK Alone and HIPAA Compliance"
        },
        {
          "level": 2,
          "title": "Article 4: OK Alone and PIPEDA Compliance"
        },
        {
          "level": 2,
          "title": "What is PIPEDA?"
        },
        {
          "level": 2,
          "title": "Why PIPEDA Matters for Lone‑Worker Safety"
        },
        {
          "level": 2,
          "title": "How OK Alone Meets the 10 PIPEDA Principles"
        },
        {
          "level": 2,
          "title": "Data Residency: Hosted in Canada"
        },
        {
          "level": 2,
          "title": "Data Retention & Deletion Schedule"
        },
        {
          "level": 2,
          "title": "Worker Rights & How to Make a Privacy Request"
        },
        {
          "level": 2,
          "title": "Frequently Asked Questions"
        },
        {
          "level": 2,
          "title": "Need Help?"
        },
        {
          "level": 2,
          "title": "Article 5: Data Security & Privacy – Your Questions Answered"
        },
        {
          "level": 2,
          "title": "Is my personal data safe with Ok Alone?"
        },
        {
          "level": 2,
          "title": "What certifications and security standards does Ok Alone meet?"
        },
        {
          "level": 2,
          "title": "What kind of data does Ok Alone collect?"
        },
        {
          "level": 2,
          "title": "When is my location tracked?"
        },
        {
          "level": 2,
          "title": "How long is data stored?"
        },
        {
          "level": 2,
          "title": "Where is data stored?"
        },
        {
          "level": 2,
          "title": "Who can access personal data?"
        },
        {
          "level": 2,
          "title": "Why does Ok Alone store data?"
        },
        {
          "level": 2,
          "title": "How much data does the Ok Alone app use?"
        },
        {
          "level": 2,
          "title": "Can I access or delete my data?"
        },
        {
          "level": 2,
          "title": "What if I’m not using the app — is anything still tracked?"
        },
        {
          "level": 2,
          "title": "Does Ok Alone share my data with third parties?"
        },
        {
          "level": 2,
          "title": "Is Ok Alone suitable for regulated industries?"
        },
        {
          "level": 2,
          "title": "Article 6: Check In Frequency for Monitors"
        },
        {
          "level": 2,
          "title": "Risk Categories and Recommended Intervals"
        },
        {
          "level": 2,
          "title": "Configuring Check-In Frequency"
        },
        {
          "level": 2,
          "title": "Removing or Disabling Check-In Timers"
        },
        {
          "level": 2,
          "title": "Verifying Check-In Settings"
        },
        {
          "level": 2,
          "title": "Article 7: Change your Alarm on Android App"
        },
        {
          "level": 2,
          "title": "Overview"
        },
        {
          "level": 2,
          "title": "Steps to Change Your Alarm Tone"
        },
        {
          "level": 2,
          "title": "Article 8: Frequently Asked Questions"
        },
        {
          "level": 2,
          "title": "Workers and Monitors"
        },
        {
          "level": 2,
          "title": "Free Trial and Account Size"
        },
        {
          "level": 2,
          "title": "Checking In and Reminders"
        },
        {
          "level": 2,
          "title": "Location and Tracking"
        },
        {
          "level": 2,
          "title": "Alerts and Grace Period"
        },
        {
          "level": 2,
          "title": "High Risk and Man Down"
        },
        {
          "level": 2,
          "title": "What is Man Down?"
        },
        {
          "level": 2,
          "title": "Devices and App"
        },
        {
          "level": 2,
          "title": "Shift Management and Logs"
        },
        {
          "level": 2,
          "title": "Global Coverage"
        },
        {
          "level": 2,
          "title": "Website and Dashboard"
        },
        {
          "level": 2,
          "title": "Article 9: Which Phone Numbers Do Ok Alone SMS and Calls Come From?"
        },
        {
          "level": 2,
          "title": "Article 10: Advanced Country & Time zone Settings"
        },
        {
          "level": 2,
          "title": "When to Use Advanced Country & Time Zone Settings"
        },
        {
          "level": 2,
          "title": "Overview of Company Country & Time Zone"
        },
        {
          "level": 2,
          "title": "1\\. Turn On Advanced Country & Time Zone Settings"
        },
        {
          "level": 2,
          "title": "2\\. Configure User-Level Country Settings"
        },
        {
          "level": 2,
          "title": "3\\. Configure User-Level Time Zone Settings"
        },
        {
          "level": 2,
          "title": "4\\. Configure Group-Level Time Zone Settings"
        },
        {
          "level": 2,
          "title": "Best Practices"
        },
        {
          "level": 2,
          "title": "Need Help?"
        },
        {
          "level": 2,
          "title": "Article 11: Data Usage for Ok Alone Apps"
        },
        {
          "level": 2,
          "title": "1\\. Location Settings Explained"
        },
        {
          "level": 2,
          "title": "2\\. Data Usage by Location Mode"
        },
        {
          "level": 2,
          "title": "3\\. Why the App Uses Data"
        },
        {
          "level": 2,
          "title": "4\\. Recommendations & Best Practices"
        },
        {
          "level": 2,
          "title": "5\\. Frequently Asked Questions"
        },
        {
          "level": 2,
          "title": "6\\. Troubleshooting & Tips"
        },
        {
          "level": 2,
          "title": "Article 12: Do Not Disturb Android Settings with Ok Alone"
        },
        {
          "level": 2,
          "title": "1\\. Accessing Do Not Disturb Settings"
        },
        {
          "level": 2,
          "title": "2\\. Allowing Ok Alone in Do Not Disturb"
        },
        {
          "level": 2,
          "title": "3\\. Activating Do Not Disturb Mode"
        },
        {
          "level": 2,
          "title": "4\\. Verifying Ok Alone Notifications"
        },
        {
          "level": 2,
          "title": "5\\. Tips & Best Practices"
        },
        {
          "level": 2,
          "title": "6\\. Frequently Asked Questions"
        },
        {
          "level": 2,
          "title": "Article 13: Do Not Disturb iPhone Settings with Ok Alone"
        },
        {
          "level": 2,
          "title": "1\\. Open Do Not Disturb Settings"
        },
        {
          "level": 2,
          "title": "2\\. Add Ok Alone to Allowed Apps"
        },
        {
          "level": 2,
          "title": "3\\. Enable Do Not Disturb Mode"
        },
        {
          "level": 2,
          "title": "4\\. Verify Ok Alone Notifications"
        },
        {
          "level": 2,
          "title": "5\\. Tips & Best Practices"
        },
        {
          "level": 2,
          "title": "6\\. Frequently Asked Questions"
        }
      ],
      "bytes": 50273,
      "url": "https://ask.okalone.ai/md/help-center-troubleshooting.md",
      "source": "references/help-center-troubleshooting.md"
    },
    {
      "slug": "help-center-updates-and-releases",
      "title": "Updates & Releases",
      "description": "",
      "sections": [
        {
          "level": 2,
          "title": "Article 1: Updates to the OK Alone Location Map"
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": "Improved Worker List on the Right-Hand Side"
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": "Article 2: New Improvements to Alert Management: SMC Actions & Alert Validation"
        },
        {
          "level": 2,
          "title": "See SMC Actions Directly Inside Your Alerts"
        },
        {
          "level": 2,
          "title": "**Alert Validation – Easily Identify Real, False, and Test Alerts**"
        },
        {
          "level": 2,
          "title": "Article 3: iPhone App Update – November 2025 - New Features and Improvements"
        },
        {
          "level": 2,
          "title": "Live Activities on iPhone (New Feature)"
        },
        {
          "level": 2,
          "title": "Active Feature Summary (New Feature)"
        },
        {
          "level": 2,
          "title": "Feature Usage Pop-Ups (New Feature)"
        },
        {
          "level": 2,
          "title": "Shake for Help (Improvements)"
        },
        {
          "level": 2,
          "title": "Worker Down (Man Down) (Improvements)"
        },
        {
          "level": 2,
          "title": "Article 4: November 2025 – Android App Release"
        },
        {
          "level": 2,
          "title": "Power Button SOS (New Feature)"
        },
        {
          "level": 2,
          "title": "Active Feature Summary (New Feature)"
        },
        {
          "level": 2,
          "title": "Feature Usage Pop-ups (New Feature)"
        },
        {
          "level": 2,
          "title": "Shake for Help (Improvements)"
        },
        {
          "level": 2,
          "title": "Man Down (Worker Down) (Improvements)"
        },
        {
          "level": 2,
          "title": "Summary of Key Updates"
        },
        {
          "level": 2,
          "title": "Article 5: Introducing App Connectivity: Real-Time Device Insights"
        },
        {
          "level": 2,
          "title": "Article 6: July App Release - iOS and Android"
        },
        {
          "level": 2,
          "title": "Article 7: Dual Check-In Reminders for ZOLEO Users"
        },
        {
          "level": 2,
          "title": "How to Add the ZOLEO Number"
        },
        {
          "level": 2,
          "title": "How to Set Check In Reminders"
        },
        {
          "level": 2,
          "title": "Useful Links"
        },
        {
          "level": 2,
          "title": "Article 8: A Fresh New Look for the OK Alone App and Dashboard"
        },
        {
          "level": 2,
          "title": "Article 9: Reduce False Alerts with Our New “Hold for Help” Option"
        },
        {
          "level": 2,
          "title": "Article 10: Exciting Updates to the Ok Alone Android App!"
        },
        {
          "level": 2,
          "title": "What’s New?"
        }
      ],
      "bytes": 25362,
      "url": "https://ask.okalone.ai/md/help-center-updates-and-releases.md",
      "source": "references/help-center-updates-and-releases.md"
    },
    {
      "slug": "help-center-geotab",
      "title": "Geotab",
      "description": "**Important:** Keep the Drive App running in the background to maintain an active monitoring session. If the app closes, Ok Alone will eventually end your session.",
      "sections": [
        {
          "level": 2,
          "title": "Article 1: How to add the Ok Alone Drive Add-In to myGeotab"
        },
        {
          "level": 2,
          "title": "Installing the Geotab drive Add-In"
        },
        {
          "level": 2,
          "title": "Allowing Driver Access to Ok Alone Add-In"
        },
        {
          "level": 2,
          "title": "Importing Drivers into Ok Alone"
        },
        {
          "level": 2,
          "title": "Article 2: Using Ok Alone and the Geotab Drive App to stay safe"
        },
        {
          "level": 2,
          "title": "Prerequisites"
        },
        {
          "level": 2,
          "title": "Starting a Monitoring Session"
        },
        {
          "level": 2,
          "title": "How Drive Mode Works"
        },
        {
          "level": 2,
          "title": "Check-In Timers and Reminders"
        },
        {
          "level": 2,
          "title": "Ending a Monitoring Session"
        },
        {
          "level": 2,
          "title": "![](https://okalonedocs.com/wp-content/uploads/2024/09/image.png)"
        },
        {
          "level": 2,
          "title": ""
        },
        {
          "level": 2,
          "title": "Troubleshooting"
        },
        {
          "level": 2,
          "title": "Need More Help?"
        },
        {
          "level": 2,
          "title": "Article 3: Ok Alone & Geotab Introduction"
        },
        {
          "level": 2,
          "title": "The OK Alone and Geotab Demo Video"
        },
        {
          "level": 2,
          "title": "Useful Links"
        },
        {
          "level": 2,
          "title": "Article 4: How to add the Ok Alone Add-In to MyGeotab™"
        },
        {
          "level": 2,
          "title": "Adding the OK Alone Add-In"
        },
        {
          "level": 2,
          "title": "Allowing User Access to Ok Alone Add-In"
        },
        {
          "level": 2,
          "title": "Importing Monitors into Ok Alone"
        },
        {
          "level": 2,
          "title": "Article 5: How Drivers use Drive Mode in Geotab"
        },
        {
          "level": 2,
          "title": "How to Set up Drive Mode"
        },
        {
          "level": 2,
          "title": "How Drive Mode Works"
        },
        {
          "level": 2,
          "title": "Article 6: Linking Vehicles​ & Drive Mode in Geotab"
        },
        {
          "level": 2,
          "title": "What is Drive Mode?"
        },
        {
          "level": 2,
          "title": "How to Link a Vehicle"
        },
        {
          "level": 2,
          "title": "How Drive Mode Works"
        },
        {
          "level": 2,
          "title": "Article 7: How to add the Ok Alone Map Add-In to MyGeotab"
        },
        {
          "level": 2,
          "title": "Article 8: Understanding the Map Add-In for MyGeotab"
        },
        {
          "level": 2,
          "title": "Viewing the Drivers on the Map"
        },
        {
          "level": 2,
          "title": "Understanding the Worker Colors"
        },
        {
          "level": 2,
          "title": "Article 9: Geotab® Demo & Introduction Video"
        }
      ],
      "bytes": 25981,
      "url": "https://ask.okalone.ai/md/help-center-geotab.md",
      "source": "references/help-center-geotab.md"
    },
    {
      "slug": "website-positioning-and-messaging",
      "title": "OK Alone Website — Positioning and Messaging",
      "description": "**What this is.** A curated distillation of the public OK Alone website (okaloneworker.com), replacing the raw 1.5 MB scrape `Ok Alone Website.md` (now retired — 80% of that file was repeated navigation, footers and author bios). **What it is for.** Customer-facing language: what OK Alone is, how it is positioned, the approved marketing lines, the feature vocabulary used with prospects, industries served, and the proof points sales teams quote. **What it is NOT.** It is not the product specification and not the pricing authority. Where this file disagrees with the Help Center files, `product-reference.md`, `product-reference.md` or `pricing-2026.md`, **those files win.** Much of the website copy dates from 2023–2024, predates the Peoplesafe integration, and uses feature names that have since been retired. **Read §14 before repeating any compliance claim from this file.**",
      "sections": [
        {
          "level": 2,
          "title": "1. What OK Alone is"
        },
        {
          "level": 2,
          "title": "2. Approved messaging and taglines"
        },
        {
          "level": 2,
          "title": "3. Feature catalogue"
        },
        {
          "level": 2,
          "title": "4. How the alert flow is described to customers"
        },
        {
          "level": 2,
          "title": "5. Live monitoring and the call centre"
        },
        {
          "level": 2,
          "title": "6. Integrations"
        },
        {
          "level": 2,
          "title": "7. Industries, sectors and roles"
        },
        {
          "level": 2,
          "title": "8. Benefits language (buyer-facing)"
        },
        {
          "level": 2,
          "title": "9. Proof points"
        },
        {
          "level": 2,
          "title": "10. Pricing as stated on the website"
        },
        {
          "level": 2,
          "title": "11. Regions, coverage and contact details"
        },
        {
          "level": 2,
          "title": "12. Website FAQ — answers as published"
        },
        {
          "level": 2,
          "title": "13. Site structure"
        },
        {
          "level": 2,
          "title": "14. ⚠️ Compliance-flavoured claims — DO NOT REPEAT AS FACT"
        },
        {
          "level": 2,
          "title": "15. Known contradictions and staleness"
        }
      ],
      "bytes": 47727,
      "url": "https://ask.okalone.ai/md/website-positioning-and-messaging.md",
      "source": "references/website-positioning-and-messaging.md"
    },
    {
      "slug": "executive-summary",
      "title": "OK Alone Executive Summary",
      "description": "**What this is.** A sales/bid-style executive summary written for a prospective enterprise customer (referred to throughout as \"the client organization\"). Useful for company narrative, positioning and bid language — not for verifying how a feature behaves. **Lowest precedence in the knowledge base.** This is the oldest file here. Where it disagrees with `product-reference.md` or the Help Center files, those win. Deprecated feature names have been corrected to current naming (Alert Zones / Alert Zone Intelligence), but other details may be stale. It also uses US spellings throughout.",
      "sections": [
        {
          "level": 2,
          "title": "Executive Summary"
        },
        {
          "level": 2,
          "title": "The Solution"
        },
        {
          "level": 2,
          "title": "Why OK Alone Is the Right Choice"
        },
        {
          "level": 2,
          "title": "Fall Detection (Tested to TETRA Standards)"
        },
        {
          "level": 2,
          "title": "Emergency SOS & Timed Check-In"
        },
        {
          "level": 2,
          "title": "Timed Check-In for High-Risk Tasks"
        },
        {
          "level": 2,
          "title": "Workforce System Integration – API Capability"
        },
        {
          "level": 2,
          "title": "Emergency Alert Zones"
        },
        {
          "level": 2,
          "title": "Integration with Geotab"
        },
        {
          "level": 2,
          "title": "Summary of Value to the Client Organization"
        },
        {
          "level": 2,
          "title": "Project Plan Overview"
        },
        {
          "level": 2,
          "title": "Team Structure"
        },
        {
          "level": 2,
          "title": "Project Governance"
        },
        {
          "level": 2,
          "title": "Assurance & Transparency"
        },
        {
          "level": 2,
          "title": "Exclusive Geotab Integration"
        },
        {
          "level": 2,
          "title": "Workforce System Integration"
        },
        {
          "level": 2,
          "title": "Enterprise-Grade Scalability"
        },
        {
          "level": 2,
          "title": "Flexible Commercial Model"
        },
        {
          "level": 2,
          "title": "Accredited 24/7 Monitoring"
        },
        {
          "level": 2,
          "title": "Proactive Safety Intelligence"
        },
        {
          "level": 2,
          "title": "Field-Friendly Design"
        },
        {
          "level": 2,
          "title": "Rapid Deployment & Seamless Onboarding"
        },
        {
          "level": 2,
          "title": "Why Peoplesafe Was Selected"
        },
        {
          "level": 2,
          "title": "National Rollout"
        },
        {
          "level": 2,
          "title": "Integrated with Existing Systems & Workflows"
        },
        {
          "level": 2,
          "title": "Why This Matters to the Client Organization"
        },
        {
          "level": 2,
          "title": "Integration with Existing Safety Processes"
        },
        {
          "level": 2,
          "title": "Why This Matters to the Client Organization"
        },
        {
          "level": 2,
          "title": "Implementation"
        },
        {
          "level": 2,
          "title": "Conclusion"
        },
        {
          "level": 2,
          "title": "Execution Plan"
        }
      ],
      "bytes": 38079,
      "url": "https://ask.okalone.ai/md/executive-summary.md",
      "source": "references/executive-summary.md"
    },
    {
      "slug": "worker-welcome-pack",
      "title": "OK Alone — Worker Welcome Pack",
      "description": "**What this is.** The worker-facing Welcome Pack as customers receive it — the onboarding document handed to lone workers. Text extracted from the original PDF; page structure preserved as headings and PDF line-wrapping reflowed into paragraphs. Use it for what workers are *told*, not as a product specification. **There is no monitor equivalent of this document.** For monitor and admin setup use `help-center-monitors-and-admins.md`.",
      "sections": [
        {
          "level": 2,
          "title": "Personal Safety"
        },
        {
          "level": 2,
          "title": "Getting Started"
        },
        {
          "level": 2,
          "title": "Welcome to OK Alone"
        },
        {
          "level": 2,
          "title": "Getting Started"
        },
        {
          "level": 2,
          "title": "Panic Button"
        },
        {
          "level": 2,
          "title": "Page 6"
        },
        {
          "level": 2,
          "title": "Shake for Help"
        },
        {
          "level": 2,
          "title": "Giving you a quick way to raise an alert in an emergency"
        },
        {
          "level": 2,
          "title": "Man Down"
        },
        {
          "level": 2,
          "title": "When you can’t call for help, OK Alone will do it for you."
        },
        {
          "level": 2,
          "title": "Timed Activity"
        },
        {
          "level": 2,
          "title": "When Safety Depends on Timing, We Keep Track for You"
        },
        {
          "level": 2,
          "title": "High Risk Check in"
        },
        {
          "level": 2,
          "title": "Protecting you when performing unfamiliar or solitary tasks."
        },
        {
          "level": 2,
          "title": "Low Signal Mode+"
        },
        {
          "level": 2,
          "title": "Supporting Workers Beyond Signal Range"
        },
        {
          "level": 2,
          "title": "Sending a Message"
        },
        {
          "level": 2,
          "title": "Speak directly to your monitor through the OK Alone message feature"
        },
        {
          "level": 2,
          "title": "Safety Links"
        },
        {
          "level": 2,
          "title": "Page 20"
        },
        {
          "level": 2,
          "title": "GPS Settings and"
        },
        {
          "level": 2,
          "title": "Privacy and Location Sharing"
        },
        {
          "level": 2,
          "title": "GPS Settings"
        },
        {
          "level": 2,
          "title": "Frequently Asked"
        },
        {
          "level": 2,
          "title": "FAQ's"
        },
        {
          "level": 2,
          "title": "Thank you for reading the"
        }
      ],
      "bytes": 14045,
      "url": "https://ask.okalone.ai/md/worker-welcome-pack.md",
      "source": "references/worker-welcome-pack.md"
    },
    {
      "slug": "blog-index",
      "title": "OK Alone Blog — Index",
      "description": "**What this is.** A complete map of the OK Alone public blog. Use it to find which blog file holds a topic before opening one, and to check honestly whether a topic is covered at all. The blog is marketing and thought-leadership content — for product behaviour prefer the Help Center files and `product-reference.md`, and never quote a price from the blog.",
      "sections": [
        {
          "level": 2,
          "title": "`blog-product-features-and-company.md`"
        },
        {
          "level": 2,
          "title": "`blog-sectors-field-and-transport.md`"
        },
        {
          "level": 2,
          "title": "`blog-sectors-people-facing.md`"
        },
        {
          "level": 2,
          "title": "`blog-policy-legislation-and-culture.md`"
        },
        {
          "level": 2,
          "title": "Known by title only — NOT in the knowledge base"
        }
      ],
      "bytes": 21066,
      "url": "https://ask.okalone.ai/md/blog-index.md",
      "source": "references/blog-index.md"
    },
    {
      "slug": "blog-product-features-and-company",
      "title": "OK Alone Blog — Product, Features, Integrations and Company News",
      "description": "**Source:** OK Alone public blog, extracted from the retired `Ok Alone Blog.md` scrape. Marketing and thought-leadership content, not product specification — where a claim here conflicts with the Help Center files or `product-reference.md`, those win. Spellings are left as published (much of this was written for North American readers). Statistics quoted in older posts may be out of date — check the post date before reusing a figure, and never quote a price from here.",
      "sections": [
        {
          "level": 1,
          "title": "Product, Features and Integrations"
        },
        {
          "level": 2,
          "title": "Is a computer based panic button more effective than a button mounted on the wall?The effectiveness of panic button software for computers versus a physical button on the wall ..."
        },
        {
          "level": 2,
          "title": "Why Ok Alone is your Lone Worker Solution"
        },
        {
          "level": 2,
          "title": "Worker Down not Man Down"
        },
        {
          "level": 2,
          "title": "Safety Zone from Ok Alone"
        },
        {
          "level": 2,
          "title": "Know your working status with Ok Alone"
        },
        {
          "level": 2,
          "title": "Lone Working with Google Home from Ok Alone"
        },
        {
          "level": 2,
          "title": "Expand Ok Alones lone worker functionality with Zapiers Zaps"
        },
        {
          "level": 2,
          "title": "What People think of the Ok Alone Lone Worker App"
        },
        {
          "level": 2,
          "title": "Our Response to Work Smarter Magazines Top five lone worker apps Article"
        },
        {
          "level": 2,
          "title": "How to choose a Lone Worker App: Pricing and Features"
        },
        {
          "level": 2,
          "title": "Lone Worker Check In"
        },
        {
          "level": 2,
          "title": "What is a Monitor in lone working?"
        },
        {
          "level": 2,
          "title": "Easy Check-In for Lone Workers with the Ok Alone Desktop App"
        },
        {
          "level": 2,
          "title": "Is a computer based panic button more effective than a button mounted on the wall?"
        },
        {
          "level": 2,
          "title": "Does panic button software keep office workers safer?"
        },
        {
          "level": 2,
          "title": "Panic Buttons for Lone Workers from Ok Alone"
        },
        {
          "level": 2,
          "title": "Work Alone Devices Available for your Lone Workers"
        },
        {
          "level": 2,
          "title": "GPS Monitoring for your Lone Workers with the Ok Alone App"
        },
        {
          "level": 2,
          "title": "Streamline Your Workflow by Integrating a Lone Worker App"
        },
        {
          "level": 2,
          "title": "Customizable Lone Worker Apps Tailoring Your Safety Solutions"
        },
        {
          "level": 2,
          "title": "Top 8 Features of a Lone Worker App for 2023"
        },
        {
          "level": 2,
          "title": "Work Alone Call Center: The Benefits of Live MonitoringWork Alone Call Center: What to Look For in a Live Monitoring Service"
        },
        {
          "level": 2,
          "title": "Favourite Feature High Risk Check-ins"
        },
        {
          "level": 2,
          "title": "GPS Technology Isn't Enough Lone Worker Safety"
        },
        {
          "level": 2,
          "title": "The latest in lone worker safety technology at IFSEC 2016"
        },
        {
          "level": 2,
          "title": "Using Ok Alones charts to coach your team on safety"
        },
        {
          "level": 2,
          "title": "Lone Working with Siri on your iPhone"
        },
        {
          "level": 2,
          "title": "About our Work Alone System Keeping your Lone Workers Safe"
        },
        {
          "level": 2,
          "title": "SMS and phone call reminder settings for Workers"
        },
        {
          "level": 2,
          "title": "How to use Man Down on Android Smartphones"
        },
        {
          "level": 2,
          "title": "Understanding Man Down in the Ok Alone Dashboard and Alerts"
        },
        {
          "level": 2,
          "title": "Start & End Shift Alerts for Lone Workers"
        },
        {
          "level": 2,
          "title": "6 Tips for your Lone Worker Check In Procedure"
        },
        {
          "level": 2,
          "title": "Lone Worker AppDos and Donts for Lone Workers"
        },
        {
          "level": 2,
          "title": "Electronic Safety Devices for Lone Workers"
        },
        {
          "level": 2,
          "title": "Five Ways to Evaluate your Lone Worker App"
        },
        {
          "level": 2,
          "title": "How Man Down could help different industries prevent disaster"
        },
        {
          "level": 2,
          "title": "How do I keep Lone Workers Safe?"
        },
        {
          "level": 2,
          "title": "Keep Moving with Man Down on our Lone Worker App"
        },
        {
          "level": 2,
          "title": "Lone Worker App & Safety Monitoring available in French"
        },
        {
          "level": 2,
          "title": "Lone Worker App & Safety Monitoring available in Spanish"
        },
        {
          "level": 2,
          "title": "Lone Worker Trends for 2023"
        },
        {
          "level": 2,
          "title": "Man Down Injury Statistics 2020-21"
        },
        {
          "level": 2,
          "title": "Smartphone AppMan Down Injury Statistics 2017-18"
        },
        {
          "level": 2,
          "title": "Why Municipalities Need a Lone Worker App"
        },
        {
          "level": 2,
          "title": "Lone Worker AppReducing Workplace Accidents"
        },
        {
          "level": 2,
          "title": "SolutionsTop 10 Features of our Lone Worker App"
        },
        {
          "level": 2,
          "title": "Top 5 Features of a Lone Worker App"
        },
        {
          "level": 2,
          "title": "Why You Need a Lone Worker App for Check Ins"
        },
        {
          "level": 2,
          "title": "Why you Need a Lone Worker App"
        },
        {
          "level": 1,
          "title": "Company News, Events and Case Studies"
        },
        {
          "level": 2,
          "title": "Security Canada Expo highlights lone worker check-ins5 Reasons to Attend Security Canada Expo 2016 in Toronto"
        },
        {
          "level": 2,
          "title": "CSSE 2016 Lone worker safety systems"
        },
        {
          "level": 2,
          "title": "Working from home. Working alone"
        },
        {
          "level": 2,
          "title": "Ok Alone Announces Sale to Personal Safety Technology Leader Peoplesafe Group"
        },
        {
          "level": 2,
          "title": "Future of Health and Safety Conference 2016 Lone Worker Protection Systems"
        }
      ],
      "bytes": 190855,
      "url": "https://ask.okalone.ai/md/blog-product-features-and-company.md",
      "source": "references/blog-product-features-and-company.md"
    },
    {
      "slug": "blog-sectors-field-and-transport",
      "title": "OK Alone Blog — Sector Focus — Field Work, Industry and Transport",
      "description": "**Source:** OK Alone public blog, extracted from the retired `Ok Alone Blog.md` scrape. Marketing and thought-leadership content, not product specification — where a claim here conflicts with the Help Center files or `product-reference.md`, those win. Spellings are left as published (much of this was written for North American readers). Statistics quoted in older posts may be out of date — check the post date before reusing a figure, and never quote a price from here.",
      "sections": [
        {
          "level": 1,
          "title": "Construction, Utilities and Field Work"
        },
        {
          "level": 2,
          "title": "Lone Working in HVAC and the Trades"
        },
        {
          "level": 2,
          "title": "What Artificial Intelligence thinks of Ok Alone"
        },
        {
          "level": 2,
          "title": "3 Safety Considerations for Land Surveyors"
        },
        {
          "level": 2,
          "title": "3 Safety Considerations for Land Surveyors Who Work Alone"
        },
        {
          "level": 2,
          "title": "Farming as a lone worker is the most dangerous industry in the UK"
        },
        {
          "level": 2,
          "title": "Is your Team Prepared? Lone Worker Safety System"
        },
        {
          "level": 2,
          "title": "Why GPS technology Isn't Enough for Lone Worker Safety"
        },
        {
          "level": 2,
          "title": "Lone worker protection technology for mining teams"
        },
        {
          "level": 2,
          "title": "The Rise of Lone Working in the Digital Age"
        },
        {
          "level": 2,
          "title": "Building a Safer Future: The Importance of Safety Monitoring in the US Construction Industry"
        },
        {
          "level": 2,
          "title": "Lone Worker Monitoring System"
        },
        {
          "level": 2,
          "title": "Lone Worker Monitoring"
        },
        {
          "level": 2,
          "title": "Pitfalls of the Buddy System Lone Worker Protection Systems"
        },
        {
          "level": 2,
          "title": "Key aspects of lone worker check-in"
        },
        {
          "level": 2,
          "title": "Lone worker health and safety risk three categories and their risksLone worker health and safety : Who is at risk?"
        },
        {
          "level": 2,
          "title": "You Can't Afford Not to Have a Lone Worker Safety System"
        },
        {
          "level": 2,
          "title": "Work safety tips for cold weather Lone worker safety systems"
        },
        {
          "level": 2,
          "title": "Keep Parks & Recreation Teams Safe Effective Lone Worker TechnologyKeeping Parks and Recreation Teams Safe Lone Worker Safety"
        },
        {
          "level": 2,
          "title": "Why Canadas Agricultural Lone Workers need Protecting"
        },
        {
          "level": 2,
          "title": "Learn about Safety for the UKs Electrician Lone Workers"
        },
        {
          "level": 2,
          "title": "Learn about Safety for US Lone Working Electricians"
        },
        {
          "level": 2,
          "title": "A Firm Foundation: The Efforts to Improve Safety in Canadas Construction Industry"
        },
        {
          "level": 2,
          "title": "Lone Worker Solutions Help Agricultural Industry Prevent Disaster"
        },
        {
          "level": 2,
          "title": "How Lone Working affects Grooms, Stable Hands and Farriers in North America"
        },
        {
          "level": 2,
          "title": "Lone Working in the Cannabis Industry"
        },
        {
          "level": 2,
          "title": "Protecting Farm Lone Workers in Britains Most Dangerous Industry"
        },
        {
          "level": 2,
          "title": "Falling Short: The High Cost of Neglecting Safety in the UK Construction Industry"
        },
        {
          "level": 2,
          "title": "Who is a Lone Worker?"
        },
        {
          "level": 1,
          "title": "Transport, Logistics and Driving"
        },
        {
          "level": 2,
          "title": "Trusty Ox Systems announces the availability of its safety monitoring solution on the Geotab Marketplace"
        },
        {
          "level": 2,
          "title": "Delivery Logistics Company Case Study"
        },
        {
          "level": 2,
          "title": "What do people mean when they say Lone Worker in the Logistics industry?"
        },
        {
          "level": 2,
          "title": "5 key elements to your fleet safety program"
        },
        {
          "level": 2,
          "title": "A collaborative approach to safety strategy in Canadian logistics"
        },
        {
          "level": 2,
          "title": "Work Alone Safety: Creating a Safe Space for Fixed-Site Lone Workers"
        },
        {
          "level": 2,
          "title": "Work-related fatal injuries in Great Britain 2023"
        },
        {
          "level": 2,
          "title": "How one of our employees used Ok Alone to stay safe while driving in Morocco"
        },
        {
          "level": 2,
          "title": "Improving the Safety of Employees who Drive for Work"
        },
        {
          "level": 2,
          "title": "I have GPS, What else do I need? An app for my lone workers?"
        },
        {
          "level": 2,
          "title": "Drivers are Benefitting from Lone Worker Safety Apps"
        },
        {
          "level": 2,
          "title": "How a Lone Worker App Protects Workers in High-Risk SituationsHow can a Lone Worker App Protect Your People in High-Risk Situations?"
        },
        {
          "level": 2,
          "title": "Lone Worker Protection"
        },
        {
          "level": 2,
          "title": "Lone worker safety for snow plow drivers. 5 hot tipsWinter has arrived. Snowplow drivers need lone worker safety too"
        },
        {
          "level": 2,
          "title": "Does your team really need a lone worker safety system?"
        },
        {
          "level": 2,
          "title": "Simple safety advice for women driving alone"
        },
        {
          "level": 2,
          "title": "The Most Common Workplace Safety Policy Violations"
        },
        {
          "level": 2,
          "title": "How to Recognise and Avoid Aggressive Driving"
        },
        {
          "level": 2,
          "title": "Dos and Donts to keep Lone Working Drivers Safe"
        },
        {
          "level": 2,
          "title": "Drive Mode For Even Safer Lone Worker Check Ins"
        },
        {
          "level": 2,
          "title": "How International Driving Laws affect Lone Workers"
        },
        {
          "level": 2,
          "title": "7 Important Features of a Lone Worker App for Drivers"
        },
        {
          "level": 2,
          "title": "As a Lone Worker can I use my phone whilst driving in Canada?"
        },
        {
          "level": 2,
          "title": "Using your Lone Worker App when Driving in the US"
        },
        {
          "level": 2,
          "title": "Monitor driver safety away from the vehicle"
        },
        {
          "level": 2,
          "title": "Why Drivers need a Lone Worker Safety Monitoring Solution"
        },
        {
          "level": 2,
          "title": "Situation Not Normal Is Your Mind on Your Driving?"
        },
        {
          "level": 1,
          "title": "Security and Guarding"
        },
        {
          "level": 2,
          "title": "Lone Working Canadian Security Guards Need Help"
        },
        {
          "level": 2,
          "title": "The Dangers of Being a Lone Working Security Guard in the U.K"
        },
        {
          "level": 2,
          "title": "Protecting Lone Working Security Guards in the US"
        },
        {
          "level": 2,
          "title": "Are Your Security Guards Sleeping on the Job? (Security Specific Features of a Lone Worker System)"
        }
      ],
      "bytes": 257206,
      "url": "https://ask.okalone.ai/md/blog-sectors-field-and-transport.md",
      "source": "references/blog-sectors-field-and-transport.md"
    },
    {
      "slug": "blog-sectors-people-facing",
      "title": "OK Alone Blog — Sector Focus — Healthcare, Education and Public-Facing Roles",
      "description": "**Source:** OK Alone public blog, extracted from the retired `Ok Alone Blog.md` scrape. Marketing and thought-leadership content, not product specification — where a claim here conflicts with the Help Center files or `product-reference.md`, those win. Spellings are left as published (much of this was written for North American readers). Statistics quoted in older posts may be out of date — check the post date before reusing a figure, and never quote a price from here.",
      "sections": [
        {
          "level": 1,
          "title": "Healthcare and Social Care"
        },
        {
          "level": 2,
          "title": "The Different Terms Used for Lone Working Around the World"
        },
        {
          "level": 2,
          "title": "Enhancing Safety for Lone Working Health Workers"
        },
        {
          "level": 2,
          "title": "What are the Hazards of Lone Working?"
        },
        {
          "level": 2,
          "title": "Home Care Lone Workers Need Safety Solution to Work Alone"
        },
        {
          "level": 2,
          "title": "Keeping Home Care Nurses Safe with a Lone Worker Safety App"
        },
        {
          "level": 2,
          "title": "Healthcare Industry Prioritize Lone Worker Protection Systems"
        },
        {
          "level": 2,
          "title": "Hands Free Lone Worker Solutions Help Nurses and Health Workers"
        },
        {
          "level": 2,
          "title": "Is your Business Vulnerable to a Cyber Attack?"
        },
        {
          "level": 2,
          "title": "How Municipalities use Ok Alone"
        },
        {
          "level": 2,
          "title": "Lone Worker AppLone Working in Care Homes"
        },
        {
          "level": 2,
          "title": "Safety Devices and Equipment for Lone Working Zoo Staff"
        },
        {
          "level": 1,
          "title": "Education — Schools, Colleges and Universities"
        },
        {
          "level": 2,
          "title": "Lone Worker Protection for Staff and Students in American Universities"
        },
        {
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}