# Geotab Category: Geotab Total Articles: 9 Generated: 2026-01-23 11:10:30 ================================================================================ ## Article 1: How to add the Ok Alone Drive Add-In to myGeotab Section: Useful Articles for Geotab Article ID: 35923505804049 Article URL: https://okalone.zendesk.com/hc/en-gb/articles/35923505804049-How-to-add-the-Ok-Alone-Drive-Add-In-to-myGeotab Created: 2025-06-05T08:45:44Z Updated: 2025-06-05T19:40:31Z --- The Ok Alone Add-In is now available for the Geotab Drive App. 1. [Installing the Geotab drive Add-In](https://okalonedocs.com/drive-add-in/#section1) 2. [Allowing Driver Access to Ok Alone Add-In](https://okalonedocs.com/drive-add-in/#section2) 3. [Importing Drivers into Ok Alone](https://okalonedocs.com/drive-add-in/#section3) ## Installing the Geotab drive Add-In Here are the steps to add the Drive Add-In to your myGeotab account. 1) Login to myGeotab as an admin user or an account with permission to install add-ins and create users **2)** Go to Administration >> System >> System Settings from the main menu ![](https://okalonedocs.com/wp-content/uploads/2022/12/image-5-1.png) **3)** Click the Add-Ins tab and make sure “Allow unsigned Add-Ins” is set to On and click Save. Please ignore the red message – this will always appear for Add-Ins. ![](https://okalonedocs.com/wp-content/uploads/2022/12/image-6-1.png) **4)** Click “New Add-In”, paste the following json text, click Ok and then Save. { "name": "Ok Alone for Drive", "supportEmail": "info@okalone.net", "version": "1.01", "solutionId":"trustyOxOkAlone", "items": [ { "url": "https://geotab.okalone.net/drive/dashboard.html", "icon": "https://geotab.okalone.net/addin/images/icon.png", "path": "DriveAppLink/", "svgIcon": "https://geotab.okalone.net/addin/images/mygeotab-icon.svg", "menuName": { "en": "Ok Alone" } } ], "isSigned": false, "onStartup": true, "onShutdown": true, "enableViewSecurityId": true } Link to Add-In: **5)** Once complete you are ready to use the Ok Alone Drive app. ## Allowing Driver Access to Ok Alone Add-In Geotab now lets you choose which Security Clearances have access to open the Ok Alone Add-In. By default, Administrators have access. However, other user levels may need to be given access. To do this: * Go to People >> Permissions in the MyGeotab menu * Choose the Clearance you would like to have access or create a new one * Scroll down to “View “Ok Alone for Drive” add-in” * Check the box if you would like them to have access – by default users have no access ![](https://okalonedocs.com/wp-content/uploads/2023/07/image-7.png) Please save the settings – now the user should be able to open the Ok Alone Add-In. You will also need to import them as a monitor into the Ok Alone Add-In. ## Importing Drivers into Ok Alone For drivers to have access to the Ok Alone Add-In they will also need to be imported as workers. To do this: * Open the Ok Alone Add-In * Go to Management >> Workers * Choose the Import from Geotab option ![](https://okalonedocs.com/wp-content/uploads/2023/07/image-8.png) * Search for the driver’s email address and click the blue “Import” button. The driver will now be able to open the Drive App and be automatically logged into Ok Alone. ================================================================================ ## Article 2: Using Ok Alone and the Geotab Drive App to stay safe Section: Useful Articles for Geotab Article ID: 35908440932497 Article URL: https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe Created: 2025-06-04T17:39:06Z Updated: 2025-07-30T22:23:06Z --- Integrating Ok Alone with the Geotab Drive App provides drivers with hands-free safety monitoring. When you start a monitoring session in the Drive App, Ok Alone tracks your status and issues check-in reminders as needed. Follow the steps below to set up and use this integration. ## ## Prerequisites 1. **Ok Alone Account** * Ensure you have an active Ok Alone driver account. 2. **Geotab Drive App Installed** * Download and install the Geotab Drive App on your mobile device (iOS or Android). 3. **Geotab Device Linked** * Your supervisor must link your Geotab telematics device to your Ok Alone driver profile. Without this connection, Drive Mode cannot detect when you are driving. 4. **GPS and Data Connection** * Turn on your phone’s GPS/location services and ensure you have cellular data or Wi-Fi. This allows Drive Mode to update your status accurately. ## ## Starting a Monitoring Session 1. **Open the Geotab Drive App** on your phone. 2. **Log in** with your Ok Alone driver credentials. 3. Once logged in, the app automatically starts a monitoring session in Ok Alone. ![](https://okalonedocs.com/wp-content/uploads/2024/09/image-1.png) > **Important:** Keep the Drive App running in the background to maintain an active monitoring session. If the app closes, Ok Alone will eventually end your session. ## ## How Drive Mode Works * **Automatic Detection** When Drive Mode is active, Ok Alone disables check-in timers while your vehicle is moving. * **Vehicle Moving → Drive Mode** After you start the engine, Drive Mode may take **2–3 minutes** to switch to **“Driving.”** During this time, Ok Alone verifies data from your Geotab device. * **Check-In Suspension** Once Drive Mode detects you are driving, Ok Alone automatically checks you in and suspends further reminders until you stop. * **Vehicle Stopped → Normal Monitoring** After you park and turn off the engine, Drive Mode switches to **“Not Driving.”** Ok Alone then starts a check-in timer (default **60 minutes** , unless your Monitor chose a different interval). ## ## Check-In Timers and Reminders 1. **Leaving the Vehicle** When Drive Mode switches to **“Not Driving,”** Ok Alone begins a check-in timer—usually set to **60 minutes** by default. 2. **Check-In Reminder (Phone Call)** * When the timer expires, Ok Alone calls your phone from **+1 604-256-5739**. * You can: * **Press 1** to check in. * **Press 3** to end your shift. * **Press 0** to request help. 3. **Check-In Reminder (SMS)** * Ok Alone sends an SMS from **+1 604-256-5739**. * Reply with: * **“ok”** to check in. * **“end”** to end your shift. * **“help”** to request assistance. 4. **Manual Check-In or Help** * At any time, you can call **+1 604-256-5739** , enter your PIN (if prompted), and follow voice prompts to check in, end your shift, or request help. ![](https://okalonedocs.com/wp-content/uploads/2024/09/image-3.png)![](https://okalonedocs.com/wp-content/uploads/2024/09/image-4.png) ## ## Ending a Monitoring Session 1. When your workday ends, **log out of the Geotab Drive App**. * Logging out automatically ends your Ok Alone monitoring session. 2. If the Drive App remains open but you do not move (no location activity) for **60 minutes** , Ok Alone also ends the session automatically. > **Tip:** Always log out when you finish work to prevent missed check-in alerts when you’re off duty. ## ![](https://okalonedocs.com/wp-content/uploads/2024/09/image.png) ## Important Notes * **Check In Before You Drive** If you have a pending check-in before starting your vehicle, manually check in to avoid a missed-check-in alert. * **Keep GPS On** Drive Mode requires GPS to detect motion. Ensure your phone’s location services are enabled for Ok Alone. * **Choose GPS Accuracy** In the Drive App’s Ok Alone settings, select: * **GPS High** for faster detection (uses more battery). * **GPS Normal** for reduced battery usage (may take slightly longer to detect movement). * **Data Connection** A stable cellular or Wi-Fi connection is needed so Ok Alone receives real-time updates from Geotab. * **Geotab Link Verification** If Drive Mode fails to detect driving, confirm with your supervisor that your Geotab device is properly linked to your Ok Alone profile. ## ## Troubleshooting * **Drive Mode Stuck at “Not Driving”** * Verify GPS is turned on and set to “Always Allow” for Ok Alone. * Check that your Geotab device is transmitting vehicle data. * Restart your phone and reopen both the Geotab Drive App and Ok Alone. * **Missed Automatic Check-In** * Manually check in before starting the engine. * If automatic check-in continues to fail, ask your supervisor to verify the Geotab integration. * **Receiving Alerts While Driving** * Open Ok Alone in the Drive App and confirm the status is **“Driving.”** * If it still shows **“Not Driving,”** switch GPS accuracy or move to an area with better coverage. ## ## Need More Help? * **Ask Your Supervisor** Check that your Geotab device is linked correctly and your account settings are up to date. * **Contact Support** Email Ok Alone Support at **customer.support@ok-alone.com** * **Documentation** Visit our guide: [https://okalone](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[.zen](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[d](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[e](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[s](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[k](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[.com/](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[hc/en-gb/article](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[s](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[/35908440932497-Us](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[ing-](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[O](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[k-](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[A](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[lone-](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[and-th](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[e](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[-Ge](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[otab-](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[D](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[rive-](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[A](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[pp](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe)[-to-stay-safe](https://okalone.zendesk.com/hc/en-gb/articles/35908440932497-Using-Ok-Alone-and-the-Geotab-Drive-App-to-stay-safe) By following these steps, you’ll ensure uninterrupted, hands-free monitoring when you’re on the road—keeping you safe and compliant with Ok Alone check-in requirements. ================================================================================ ## Article 3: Ok Alone & Geotab Introduction Section: Useful Articles for Geotab Article ID: 35821218935825 Article URL: https://okalone.zendesk.com/hc/en-gb/articles/35821218935825-Ok-Alone-Geotab-Introduction Created: 2025-06-02T11:40:18Z Updated: 2025-06-05T18:45:34Z --- This guide is your go-to resource for using **Ok Alone** , the lone worker safety solution, integrated with **Geotab**. Learn how to connect Ok Alone with your Geotab platform, manage lone worker check-ins, receive real-time safety alerts, and ensure compliance with health and safety regulations. Whether you're setting up for the first time or optimizing existing workflows, you’ll find everything you need to protect your mobile workforce—right here. ## The OK Alone and Geotab Demo Video Here is a video showing how Ok Alone can be used to monitor your workers and keep them safe within the Geotab® ecosystem. ## Useful Links * [OK Alone on the Geotab Marketplace](https://marketplace.geotab.com/solutions/ok-alone/) * [ OK Alone & Geotab Presentation](https://insights.peoplesafe.co.uk/story/ok-alone-geotab/?utm_source=helpdocs&utm_medium=referral&utm_campaign=helpdocssite) ================================================================================ ## Article 4: How to add the Ok Alone Add-In to MyGeotab™ Section: Useful Articles for Geotab Article ID: 35821246181265 Article URL: https://okalone.zendesk.com/hc/en-gb/articles/35821246181265-How-to-add-the-Ok-Alone-Add-In-to-MyGeotab Created: 2025-06-02T11:41:36Z Updated: 2025-07-30T22:23:51Z --- Here are the steps to add Ok Alone to your MyGeotab account. ## Adding the OK Alone Add-In **1)** Login to MyGeotab as an admin user or an account with permissions to install add-ins and create users **2)** Go to Administration >> System >> System Settings from the main menu ![](https://okalonedocs.com/wp-content/uploads/2022/12/image-5-1.png) **3)** Click the Add-Ins tab and make sure “Allow unsigned Add-Ins” is set to On and click Save. Please ignore the red message – this will always appear for Add-Ins. ![](https://okalonedocs.com/wp-content/uploads/2022/12/image-6-1.png) **4)** Click “New Add-In”, paste the following json text, click Ok and then Save. { "name": "Ok Alone", "supportEmail": "info@okalone.net", "version": "2.01", "solutionId":"trustyOxOkAlone", "items": [ { "url": "https://geotab.okalone.net/addin/dashboard.html", "path": "ActivityLink", "icon": "https://geotab.okalone.net/addin/images/icon.png", "svgIcon": "https://geotab.okalone.net/addin/images/mygeotab-icon.svg", "menuName": { "en": "Ok Alone" } }], "isSigned": false, "enableViewSecurityId": true } Link to Add-In: **5)** You should now see an Ok Alone button on the main menu, please click this and wait. ![](https://okalonedocs.com/wp-content/uploads/2022/12/image-7.png) **6)** Please wait while Ok Alone sets up the system, this could take a a couple of minutes. **7)** Once complete you are ready to use Ok Alone and start adding your first drivers and monitors into the system. ## Allowing User Access to Ok Alone Add-In Geotab now lets you choose which Security Clearances have access to open the Ok Alone Add-In. By default, Administrators have access. However, other user levels may need to be given access. To do this: * Go to People >> Permissions in the MyGeotab menu * Choose the Clearance you would like to have access or create a new one * Scroll down to “View “Ok Alone” add-in” * Check the box if you would like them to have access – by default users have no access ![](https://okalonedocs.com/wp-content/uploads/2023/07/image-5.png) Please save the settings – now the user should be able to open the Ok Alone Add-In. You will also need to import them as a monitor into the Ok Alone Add-In. ## Importing Monitors into Ok Alone For monitors to have access to the Ok Alone Add-In they will also need to imported as monitors. To do this: * Open the Ok Alone Add-In * Go to Management >> Monitors * Choose the Import from Geotab option ![](https://okalonedocs.com/wp-content/uploads/2023/07/image-6.png) * Search for the monitor email address and click the blue “Import” button. The user will now be able to open the Ok Alone Add-In and will be automatically logged in. Any problems? Please email us at [info@ok-alone.com](mailto::info@okalone.net) ================================================================================ ## Article 5: How Drivers use Drive Mode in Geotab Section: Useful Articles for Geotab Article ID: 35821299922065 Article URL: https://okalone.zendesk.com/hc/en-gb/articles/35821299922065-How-Drivers-use-Drive-Mode-in-Geotab Created: 2025-06-02T11:42:29Z Updated: 2025-06-05T18:23:46Z --- Drive Mode is a feature in Ok Alone that will automatically check-in someone if they are driving. This means they will not be disturbed while driving and do not have to respond to any alerts on their phone. ## How to Set up Drive Mode When you sign in to your Ok Alone account on the app, Drive Mode is automatically activated. You can manage this setting in the app in: **Menu >> Drive Mode** ![](https://okalonedocs.com/wp-content/uploads/2022/12/image-4.png) ## How Drive Mode Works When you start driving Ok Alone will update the app and set it to Drive Mode: Driving, this can take 2-3 minutes once you start your engine. Once you are driving Ok Alone will automatically check you in. **Important Notes:** * Check-In before you start driving * Make sure GPS is turned on * Choose GPS High or GPS Normal * A data connection is needed to update your drive mode status (Driving / Not Driving) **What else needs to be done?** For Drive mode to work correctly your Geotab device must be linked to your Ok Alone driver account. Please speak to your supervisor if the app does not detect you are driving. ================================================================================ ## Article 6: Linking Vehicles​ & Drive Mode in Geotab Section: Useful Articles for Geotab Article ID: 35821306409873 Article URL: https://okalone.zendesk.com/hc/en-gb/articles/35821306409873-Linking-Vehicles-Drive-Mode-in-Geotab Created: 2025-06-02T11:43:25Z Updated: 2025-06-05T18:14:49Z --- Vehicle devices in Geotab® can be linked to driver accounts. This means that the vehicle location can be used in case of an alert or emergency. Linking a vehicle correctly also means Drive Mode can be used within the driver’s app. ## What is Drive Mode? Drive mode is a feature available on the apps, where a driver is assumed to be safe and automatically checked-in if they have Drive Mode turned on and they are currently driving. This means they will not be disturbed while they are at the wheel of a vehicle. Drive mode checks the Geotab device status to see if it is currently driving. ## How to Link a Vehicle When you first activate Ok Alone for Geotab, your Geotab devices will be imported into the Ok Alone account and become available in the Vehicles section. To use any device, open the Vehicles page and “Enable” device: ![](https://okalonedocs.com/wp-content/uploads/2022/12/image-45-1024x356-1.png) Once the vehicle is enabled, it will now be able to be linked to a Driver. To do this browse to the Driver profile page and find the Driver Vehicle section. You can now choose the vehicle and save the changes. ![](https://okalonedocs.com/wp-content/uploads/2022/12/image-46.png) ## How Drive Mode Works Drive Mode is automatically turned on for any Geotab driver accounts. They can also change this setting in their app – please see [Using Drive Mode on the App](https://docs.okalone-geotab.com/how-drivers-use-drive-mode/) Once it is turned on you will be able to see this setting in the Dashboard by the driver profile. ![](https://okalonedocs.com/wp-content/uploads/2022/12/image-47-1.png) Once the driver starts driving, within 1-2 minutes Ok Alone will update to say the vehicle is “Driving”. ![](https://okalonedocs.com/wp-content/uploads/2022/12/image-48-1.png) Now if any Check-In’s are due while the vehicle is driving, the driver will be automatically checked in. This will appear in the Actions log: ![](https://okalonedocs.com/wp-content/uploads/2022/12/image-49.png) **Important Notes:** * Check-In before you start driving * Make sure GPS is turned on * Choose GPS High or GPS Normal * A data connection is needed to update your drive mode status (Driving / Not Driving) ================================================================================ ## Article 7: How to add the Ok Alone Map Add-In to MyGeotab Section: Useful Articles for Geotab Article ID: 35821346393361 Article URL: https://okalone.zendesk.com/hc/en-gb/articles/35821346393361-How-to-add-the-Ok-Alone-Map-Add-In-to-MyGeotab Created: 2025-06-02T11:44:14Z Updated: 2025-06-05T17:49:57Z --- **Please make sure you have the main Ok Alone Add-in setup first:** [How to add the Ok Alone Add-In to MyGeotab™](https://okalone.zendesk.com/hc/en-gb/articles/35821246181265) Here are the steps to add the **Ok Alone Map Add-In** to your MyGeotab account: **1)** Install the main Ok Alone Add-In using the steps on this page: **2)** Go to Administration >> System >> System Settings from the main menu. ![](https://okalonedocs.com/wp-content/uploads/2022/12/image-5.png) **3)** Click the Add-Ins tab and make sure “Allow unsigned Add-Ins” is set to On and click Save. ![](https://okalonedocs.com/wp-content/uploads/2022/12/image-6.png) **4)** Click “New Add-In”, paste the following json text, click Ok and then Save. { "name": "Ok Alone Map Add-In", "supportEmail": "info@okalone.new", "version": "1.0", "solutionId":"trustyOxOkAlone", "items": [{ "page": "map", "mapScript": { "src": "https://geotab.okalone.net/mapaddin/addin.js", "style": "https://geotab.okalone.net/mapaddin/addin.css" } }], "enableViewSecurityId": true } Link to Add-In: **5)** To view the Map Add-ins in a database, it is necessary to enable Feature Preview. In the MyGeotab portal, click on Administration -> Users -> select your user account -> UI Settings -> Feature Preview -> set to On -> Save Changes. ![](https://okalonedocs.com/wp-content/uploads/2022/12/image-1.png) **6)** You can now open the map to view the Add-In. ![](https://okalonedocs.com/wp-content/uploads/2022/12/geotab-map-addin-menu.jpg) **7)** The Ok Alone map add-in should load on the right of the page. Here you can view all your drivers, their status and locations. ![](https://okalonedocs.com/wp-content/uploads/2022/12/okalone-mapp-addin-map-1024x623-1.jpg) To learn more about the Map Add-Ins, visit the Geotab Map Add-In Overview: ================================================================================ ## Article 8: Understanding the Map Add-In for MyGeotab Section: Useful Articles for Geotab Article ID: 35821371175825 Article URL: https://okalone.zendesk.com/hc/en-gb/articles/35821371175825-Understanding-the-Map-Add-In-for-MyGeotab Created: 2025-06-02T11:45:31Z Updated: 2025-06-05T17:21:40Z --- Once you have the Map Add-In installed and open the Geotab® Map a new section on the right side of the Map will appear where you can see your Ok Alone workers. **Need to Install?** [How to add the Ok Alone Map Add-In to MyGeotab](https://okalone.zendesk.com/hc/en-gb/articles/35821346393361) ## Viewing the Drivers on the Map When the Map first loads the Workers and their current status will appear. To view them all on the Map click the ‘View All Drivers on the Map’ button. ![](https://okalonedocs.com/wp-content/uploads/2022/12/image-1-1.png) ## Understanding the Worker Colors When the workers have loaded up on the map you will see they have a color and a status. ![](https://okalonedocs.com/wp-content/uploads/2022/12/image-2.png) **There are three main colors:** * Green – the worker is on shift and is ok * Orange – the worker is on shift and has not responded to a check-in * Red – the worker is on shift and has requested help ![](https://okalonedocs.com/wp-content/uploads/2022/12/image-4-1024x361-1.png) In the Map Add-in you can also search for workers and click the ‘Go’ button to quickly move to their location. ================================================================================ ## Article 9: Geotab® Demo & Introduction Video Section: Useful Articles for Geotab Article ID: 35821430949521 Article URL: https://okalone.zendesk.com/hc/en-gb/articles/35821430949521-Geotab-Demo-Introduction-Video Created: 2025-06-02T11:46:11Z Updated: 2025-06-05T16:06:24Z --- Here is a video showing how Ok Alone can be used to monitor your workers and keep them safe within the Geotab ecosystem. ================================================================================