# OK Alone Executive Summary > **What this is.** A sales/bid-style executive summary written for a prospective enterprise customer > (referred to throughout as "the client organization"). Useful for company narrative, positioning and > bid language — not for verifying how a feature behaves. > > **Lowest precedence in the knowledge base.** This is the oldest file here. Where it disagrees with > `product-reference.md` or the Help Center files, those win. Deprecated feature names have > been corrected to current naming (Alert Zones / Alert Zone Intelligence), but other details may be > stale. It also uses US spellings throughout. --- ## Executive Summary At OK Alone, part of the Peoplesafe Group, we understand that the client organization’s top priority is the safety, well-being, and productivity of a large Field Operations workforce, particularly employees working alone, at height, or in high-risk environments. The RFP clearly outlines the need for a proactive, integrated safety solution that not only protects employees in critical moments but also reinforces an employee-first safety culture while providing enterprise-wide visibility and control. The client organization’s strategic aim is to embed safety directly into the employee workday, making protection proactive rather than reactive. This aligns with established Environmental, Health & Safety (EHS) management frameworks where leadership accountability, continual improvement, and employee engagement are central to decision-making. By integrating protection into daily operations, safety becomes more than a compliance measure; it becomes a tangible employee benefit that enhances well-being, trust, and retention, reinforcing the organization’s reputation as an employer of choice. This seamless integration also drives consistent usage and adoption of the solution, ensuring safety tools are not only available but actively used. The result is maximized return on investment and measurable impact across the enterprise. Field technicians face real risks every day, including ladder falls, roadside collisions, electrocution, and public assault. OK Alone is purpose-built to address these challenges, delivering rapid alerts, precise location data, and actionable reporting. All incidents are supported by a 24/7 in-country Safety Monitoring Centre, enabling immediate, context-aware response when it matters most. By selecting OK Alone, the client organization benefits from faster response times, local expertise, and full compliance with national safety standards, all backed by the Peoplesafe Group’s decades of experience protecting lone workers at scale. The solution empowers EHS leaders to prevent incidents, respond decisively, and drive continuous improvement across the workforce. Importantly, it also helps de-escalate potentially confrontational situations by giving employees a discreet, immediate way to raise alerts before issues escalate, protecting both staff and the public. This proactive, preventative approach ensures employees feel safer, more confident, and better supported wherever and whenever they are working alone. ## The Solution OK Alone delivers a proven, enterprise-grade safety platform designed to protect employees operating in high-risk environments. Backed by the Peoplesafe Group, the world’s largest provider of personal safety technology protecting more than 350,000 employees globally, the solution is trusted by major organizations including the Florida Department of Corrections, CBRE, Sky, BT Openreach, Tesco, and Virgin Media. **For the client organization, OK Alone provides a complete and scalable safety ecosystem that integrates seamlessly into daily operations, enabling:** - **Real-Time Workforce Integration** — Ensures accurate escalation paths and eliminates manual data entry, saving time, reducing errors, and improving response speed. - **Multi-Channel SOS Alerts & Automated Check-Ins** — Designed for ease of use, enabling rapid emergency escalation with minimal user interaction, even when hands-free or under stress. - **Patented Fall Detection** — Automatically escalates incidents if a technician becomes unresponsive, ensuring no employee is left alone after an accident and enabling faster intervention. - **24/7 Emergency Response Centre** — Removes the operational burden from internal teams. Incidents are handled by trained professionals, ensuring consistent, compliant, and swift action. - **Exclusive Geotab Integration** — Links vehicle and worker safety data to reduce distractions, improve roadside response, and enhance visibility of mobile teams. - **EHS Dashboard Compatibility** — Delivers real-time insights into adoption, incidents, and compliance, supporting leadership accountability and continuous improvement. - **In-App Forms for Reporting & Compliance** — Streamlines field-based hazard reporting, enabling faster corrective actions and stronger safety governance. - **Geofencing & Alert Zones** — Proactively warns employees of environmental risks, shifting safety from reactive response to preventative protection. - **Satellite Device Support** — Ensures coverage in remote or low-connectivity areas, maintaining protection even where cellular networks fail. - Together, these capabilities deliver enterprise-wide visibility, measurable compliance, and proactive incident prevention, fully aligned with modern EHS principles of accountability, control, and continuous improvement. ## Why OK Alone Is the Right Choice As the number-one rated worker safety app, OK Alone is trusted globally to protect lone and remote workers across high-risk industries. Backed by the Peoplesafe Group, the world’s largest dedicated worker safety technology provider, the client organization benefits from a financially stable partner with deep expertise, continuous investment in innovation, and the scale to deliver enterprise-grade safety at speed. OK Alone has a proven track record of delivering large-scale rollouts with speed, precision, and minimal disruption. Scalable onboarding processes are supported by robust infrastructure, detailed implementation planning, and dedicated customer success teams that guide every step of the journey. To provide further assurance, OK Alone offers tailored rollout plans, live progress tracking, and post-deployment reviews to ensure objectives are met and adoption targets exceeded. Whether the requirement is a phased implementation or a rapid nationwide launch, OK Alone is equipped to meet complex operational demands while maintaining high engagement and compliance standards. Partnership Outcomes for the Client Organization Employee Safety as a Benefit Elevates safety alongside healthcare and well-being, reinforcing organizational commitment to every employee. ### Enterprise Control & Loss Prevention Real-time dashboards, audit-ready reporting, and seamless EHS integration make safety measurable, manageable, and cost-effective. ### Differentiated Capability Exclusive features such as Drive Mode with Geotab, integrated EHS dashboards, and in-app compliance forms set OK Alone apart from alternative solutions. ### Recruitment & Retention Advantage Demonstrates a proactive commitment to employee well-being, helping attract top talent, reduce turnover, and build long-term loyalty. With real-time alerts, GPS precision, and advanced analytics, OK Alone enables organizations to manage lone worker risk confidently, protecting employees before, during, and after incidents while strengthening compliance, operational efficiency, and reputation as a safety-first employer. Proposed Solution ### Solution Summary and Benefits OK Alone delivers a proven, enterprise-grade platform designed to protect employees working in dynamic, high-risk environments. The solution aligns with established EHS principles of leadership accountability, operational control, and continual improvement. Backed by the Peoplesafe Group, the world’s largest provider of worker safety technology protecting more than 350,000 users globally, OK Alone is trusted by leading organizations such as Sky, Openreach (BT), Virgin Media, CBRE, Equans, Tesco, and the Florida Department of Corrections to safeguard their workforces at scale. The OK Alone mobile application, supported by a fully accredited, 24/7 Safety Monitoring Centre, delivers all required “must-have” capabilities while also providing “nice-to-have” and value-added features that enhance coverage, compliance, and employee experience. Essential Requirements ### Lone Worker Application & Safety Monitoring Centre The OK Alone solution is supported by a TMA Five Diamond accredited Safety Monitoring Centre. Trained specialists provide professional, always-on triage and emergency dispatch, guaranteeing consistent response standards and compliance with regulatory obligations. The client organization is not required to manage or coordinate emergency response internally. All incidents are handled by trained professionals, ensuring swift, reliable action without placing additional operational burden on internal teams. **Key capabilities include:** - Enterprise-grade lone worker mobile application protecting employees in the field - Independent, certified Safety Monitoring Centre providing 24/7 emergency response - Monitoring agents receive SOS alerts, view GPS and telemetry data, and escalate incidents according to the client organization’s defined protocols - TMA Five Diamond accreditation guaranteeing professional standards in response and triage **Benefit:** - The client organization gains access to a world-class external monitoring service without the need to staff or manage emergency response internally, ensuring independent, continuously managed incident handling. Emergency SOS Button **The OK Alone platform provides multiple discreet and immediate ways for employees to raise an SOS alert:** - SOS button available in-app at all times - Home screen or lock screen widget access - Discreet voice command activation (e.g. Siri or Google Assistant) - “Shake to help” gesture activation - Alerts include real-time location and contextual data, routed immediately to the Safety Monitoring Centre - The iPhone Action Button can be configured as a dedicated panic trigger linked directly to OK Alone **Benefit:** - Multi-channel access ensures that even when hands are occupied, mobility is restricted, or the employee is under duress, help can be summoned discreetly and without delay. ## Fall Detection (Tested to TETRA Standards) OK Alone’s patented intelligent fall detection algorithm uses mobile device sensors and an adjustable accelerometer to detect sudden impacts or falls. If an employee becomes unresponsive following a fall, the system automatically escalates the incident. This technology has been rigorously tested in specialist facilities to replicate real-world scenarios faced by field workers, including falls from height and same-level falls. The solution enables rapid intervention without requiring manual user input. **Capabilities include:** - Adjustable accelerometer algorithm to detect impacts ranging from same-level falls to falls from elevation - Automated “Are you OK?” prompt following detected incidents - Automatic escalation to the Safety Monitoring Centre if no response is received - Validation and emergency dispatch handled by trained monitoring specialists **Benefit:** - Automatically protects employees who are incapacitated or unable to raise the alarm themselves, strengthening the client organization’s duty of care framework and reducing response times when seconds matter. ## Emergency SOS & Timed Check-In Employees can initiate high-risk activities and raise SOS alerts via multiple channels, ensuring rapid escalation in scenarios such as ladder work, electrocution risk, roadside emergencies, or confined-space work. The system is intentionally designed to require minimal interaction, supporting use in high-stress or hands-free situations. Multi-Channel SOS Access **SOS alerts can be raised instantly through:** - In-app SOS button (always visible) - Lock screen or home screen widget - Discreet voice command - “Shake to help” gesture - **Configurable iPhone Action Button** — All alerts include real-time location and contextual data and are routed directly to the Safety Monitoring Centre for immediate action. **Benefit:** - Ensures employees can discreetly summon help in high-stress or hands-free situations, enabling faster intervention and reinforcing duty of care. ## Timed Check-In for High-Risk Tasks Employees initiate timed check-ins before entering hazardous environments such as rooftops, crawlspaces, confined spaces, or storm response operations. If a check-in is missed, alerts automatically escalate to the Safety Monitoring Centre and designated supervisors in accordance with predefined escalation protocols. **Benefit:** - Provides proactive oversight of high-risk tasks, reduces reliance on manual supervision, and ensures timely action when check-ins are missed — directly supporting a proactive safety management approach. ## Workforce System Integration – API Capability OK Alone supports robust API integrations with HR and workforce management systems, going beyond basic file-based synchronization. Real-time, two-way data synchronization ensures that updates to employee roles, reporting structures, or teams are reflected immediately. **Capabilities include:** - Secure APIs for integration with HR and workforce systems - Automatic synchronization of employee hierarchies, supervisors, and escalation contacts - Real-time incident notifications (SOS, falls, missed check-ins) to the Safety Monitoring Centre and designated managers **Benefit:** Eliminates manual data entry, reduces administrative overhead, and ensures fast, accurate escalation to the correct stakeholders. For large workforces with regular movement, attrition, and internal transfers, real-time integration removes significant operational burden while reducing the risk of human error. Added Value Requirements ### Satellite Modes OK Alone integrates with leading satellite communication devices including ZOLEO, Globalstar SPOT, and Garmin, and supports networks such as Inmarsat, Iridium, and Thuraya. When paired with Low Signal Mode, Bluetooth connectivity enables SOS alerts and status updates to be transmitted even without cellular coverage. **Benefit:** - Ensures uninterrupted protection in remote, rural, or low-connectivity areas, maintaining safety coverage during outages or extreme weather events. ## Emergency Alert Zones The platform ingests real-time external data sources such as weather services and security alerts to proactively warn employees of emerging risks. **Capabilities include:** - Ingestion of external alert zone feeds - Configurable alert zones - Automatic notifications to employees entering or operating within affected areas - Coverage for severe weather, civil unrest, or active threat scenarios **Benefit:** - Delivers proactive situational awareness, helping employees avoid danger and enabling managers to increase oversight as risks escalate. ## Integration with Geotab OK Alone is the only lone worker safety solution with an established integration with Geotab, supported by a long-term partnership and elite status. Drive Mode reduces distractions while driving and links vehicle telematics data with worker safety events. **Capabilities include:** - Unified view of worker and vehicle context - Automatic adjustment of safety behavior based on driving status - Proactive monitoring when employees exit vehicles - Enhanced roadside response and incident context **Benefit:** - Supports comprehensive safety across both transit and on-site operations, reducing driver distraction and improving visibility of mobile teams. Additional Value Features **In addition to the requirements outlined in the RFP, OK Alone provides further enhancements:** - Forms **Direct access within the app to:** - Risk assessments - Incident and hazard reporting - Emergency contacts - Safety policies and guidelines - **Low Signal Mode** — Maintains functionality and data logging in areas of weak connectivity, automatically syncing once signal is restored. - **EHS Dashboard Compatibility** — Seamless integration with analytics platforms such as Intelex and Power BI (via APIs and webhooks), delivering real-time insight into adoption, incidents, and compliance through audit-ready dashboards. ## Summary of Value to the Client Organization With OK Alone, the client organization gains a unified, end-to-end lone worker safety solution combining best-in-class technology, accredited 24/7 monitoring, and seamless enterprise integration. Backed by the Peoplesafe Group, this represents a strategic partnership designed to reduce risk, protect employees, and elevate safety performance at scale. ## Project Plan Overview OK Alone follows a recognised formal project management framework, drawing on PRINCE2 principles to ensure structured delivery, clear governance, and accountability throughout implementation. A dedicated Project Manager is assigned to oversee delivery, acting as a single point of contact and ensuring alignment with the client organization’s internal processes, resource availability, and timelines. A comprehensive and proven project plan supports the successful transition, deployment, and adoption of the lone worker safety solution across the organization. The approach is structured yet flexible, allowing delivery to be tailored to regional and departmental requirements while maintaining consistency, control, and visibility. **The project is delivered across four key phases:** - Initiation and Transition - Engagement and Training - Deployment and Go-Live - **Adoption and Continuous Improvement** — Each phase is underpinned by clearly defined milestones, governance checkpoints, and measurable outcomes. Roles, responsibilities, and dependencies are documented to ensure smooth execution and stakeholder clarity. **From contract award, dedicated project governance is established, including:** - Weekly progress meetings - Risk and issue management processes - **A joint reporting structure to ensure transparency and accountability** — A detailed Implementation Plan, provided later in this document, outlines specific activities, timelines, and resource commitments for each phase. While this plan provides a structured framework, OK Alone maintains full flexibility to adapt delivery to operational priorities and accommodate regional or departmental variations. - This collaborative, controlled approach ensures a seamless transition, uninterrupted protection for all users, and a confident, well-supported rollout from day one — a methodology proven across large-scale enterprise deployments. ## Team Structure As the lone worker program scales, OK Alone, part of the Peoplesafe Group, provides a named, multi-disciplinary support team to ensure the solution is not only delivered successfully but continuously optimized. This team supports day-to-day operations, strategic planning, technical integration, and service development. Assigned Team Members 1. Account Director – Strategic & Day-to-Day Management Acts as the single point of contact for commercial, contractual, and strategic matters Ensures alignment with organizational goals and manages overall service performance Coordinates executive engagement when required Supports roadmap planning to ensure the solution evolves alongside the workforce 2. Customer Success Manager – Adoption & Engagement Focuses on driving user adoption, satisfaction, and return on investment Oversees onboarding, training, and engagement across all regions Tracks usage trends, feedback, and performance metrics Uses insight-led reporting to inform continuous improvement initiatives 3. Technical Lead – Integration & Development Support Provides technical guidance on integrations, APIs, and platform configuration Supports internal IT and operational teams during rollout and scaling phases Escalates complex technical issues to the Group Development Team and CTO when required 4. Support Team – Day-to-Day Assistance Provides near 24-hour coverage across North America and UK time zones Handles operational queries, troubleshooting, and user support Available via chat, email, and phone 5. Executive Sponsor – Senior Oversight Peoplesafe Group executives provide senior-level sponsorship Ensure strategic alignment, accountability, and responsiveness at the highest level Participate in quarterly service reviews and roadmap discussions What This Means for the Client Organization Human-Centred Support Direct access to real people who understand operational realities and are empowered to act — not just ticketing systems. ### Scalable Partnership As usage grows from thousands to tens of thousands of employees, the support structure scales accordingly without service degradation. Proactive Engagement Regular service reviews, usage insights, and roadmap visibility ensure evolving needs are anticipated and addressed. Integrated Expertise Deep domain knowledge spanning lone worker safety, enterprise integration, and compliance. Executive Access Senior leadership involvement for critical decisions, escalations, and long-term strategic alignment. ## Project Governance Strong governance underpins the successful delivery of the program. OK Alone, supported by the Peoplesafe Group, operates a structured governance framework designed to ensure clear accountability, effective communication, and transparent oversight at every stage of delivery. The governance model provides a single, integrated view of progress, risks, and outcomes, ensuring all stakeholders remain aligned to objectives, timelines, and quality standards. Governance Structure Steering Group Composed of senior stakeholders from the client organization and Peoplesafe Provides strategic direction and oversight Reviews progress against milestones Makes decisions relating to priorities, risks, and change control Meets monthly or as required Project Board Oversees day-to-day delivery Chaired by the OK Alone Project Manager and the client organization’s appointed Project Manager Manages scope, risks, dependencies, and quality assurance Ensures alignment between technical and operational teams Workstream Leads **Subject matter experts assigned to key delivery areas:** - Technical Deployment - Communications - Training - Health & Safety Integration - Provide weekly updates and own delivery within their workstreams Change Leaders & Safety Leads Nominated internal contacts who act as advocates Support engagement, adoption, and feedback collection Ensure consistent messaging and local accountability during rollout Governance Cadence Weekly Project Meetings Review progress, actions, risks, and blockers across all workstreams Monthly Steering Reviews Formal reporting on status, risks, KPIs, and readiness for next phases Defined Escalation Path Clear routes for rapid resolution, with the ability to escalate critical issues to senior leadership when required ## Assurance & Transparency All delivery activity is tracked through a shared project tracker, providing full visibility of progress, deliverables, and performance metrics. Documented reporting, version control, and maintained risk logs ensure full traceability and alignment with internal governance standards. Through this structured yet collaborative governance model, OK Alone ensures delivery remains proactive, decisions are transparent, and implementation stays on time, within scope, and aligned to strategic objectives. ### Value Adds Backed by the Peoplesafe Group, OK Alone delivers a combination of financial stability, technical depth, and operational maturity that provides long-term confidence for large enterprise deployments. ### Backed by the Peoplesafe Group Peoplesafe is financially stable, globally trusted, and continuously investing in innovation. This gives the client organization long-term assurance, access to world-leading safety expertise, and the backing of a provider with decades of experience protecting lone and remote workers at scale. ## Exclusive Geotab Integration OK Alone is the only lone worker safety solution with an established, production-ready integration with Geotab. This ensures immediate compatibility and future scalability across fleet and field operations, aligning vehicle intelligence with worker safety. ## Workforce System Integration Real-time, two-way integration with HR and workforce systems reduces administrative overhead, improves data accuracy, and ensures escalation paths always reflect current organizational structures. ## Enterprise-Grade Scalability OK Alone has a proven capability to support complex organizations with 30,000+ users. This scale has been demonstrated through deployments across telecommunications, utilities, retail, and public sector environments. ## Flexible Commercial Model Simple, transparent, flat-rate pricing with no hidden fees. The commercial model is designed to scale with rollout phases and adapt to future expansion without introducing cost volatility. ## Accredited 24/7 Monitoring Emergency response is delivered through an accredited Safety Monitoring Centre, ensuring regulatory compliance and removing the burden of internal coordination during incidents. ## Proactive Safety Intelligence Features such as real-time alert zones, fall detection, and automated check-ins allow organizations to move from reactive incident response to proactive risk prevention. ## Field-Friendly Design Multiple SOS activation methods — app, widget, voice command, shake gesture, and device action buttons — ensure employees can summon help even when hands are occupied or mobility is restricted. ## Rapid Deployment & Seamless Onboarding A streamlined implementation approach minimizes operational lift while ensuring fast, confident rollout with full support from OK Alone’s dedicated project team. Business Cases Openreach Case Study Implementing an Integrated Safety Solution for up to 30,000 Employees 30,000 Employees Fully Integrated with HR & Workforce Systems Zero User Effort = High Adoption Proven ROI Through Faster Response & Reduced Incidents ### Delivered by the Peoplesafe Group Openreach partnered with the Peoplesafe Group to enhance safety for a nationwide workforce of engineers operating at height and in remote environments. While physical safety controls such as harnesses and ladder technology were already in place, these measures alone could not fully address the risks faced by lone workers. By adopting advanced safety technology, Openreach implemented a comprehensive solution capable of actively monitoring, detecting, and responding to incidents such as falls or medical emergencies, improving both protection and peace of mind. Initially seeking fall-detection capability, Openreach quickly recognised that the Peoplesafe Group provided a broader, integrated safety ecosystem operating silently in the background — delivering automated protection without disrupting daily workflows. ### Strategic Advantage: Deep Sector Expertise **Existing partnerships across telecommunications enabled rapid alignment with operational realities, safety protocols, and engineer behaviours. This allowed the solution to be:** - Tailored quickly to operational requirements - Seamlessly integrated with existing HR, workforce management, and threat notification systems - Deployed without behavioural change — engineers continued working as normal while safety ran invisibly in the background ## Why Peoplesafe Was Selected **Following a competitive evaluation involving multiple suppliers, Peoplesafe was selected as the exclusive technology partner based on:** - Full in-house control of development and monitoring - Advanced automation enabling mass adoption - Unique capabilities including vehicle crash detection, TETRA integration, and rapid feature development Seamless Adoption **The solution was designed for effortless rollout:** - No manual check-ins - Automated wellness checks - **Embedded directly into daily workflows via secure APIs** — This “invisible safety” model ensured high adoption, minimal disruption, and sustained engagement. ## National Rollout A phased rollout protected up to 30,000 engineers, with structured onboarding, transparent reporting, and active union engagement. Dedicated project leadership ensured close collaboration with Health & Safety, HR, and Communications teams throughout deployment. Relevance to the Client Organization **This case demonstrates:** - Proven scalability for large, mobile workforces - Rapid system integration - Low-friction adoption - Group-level support from an established global safety provider - Measurable ROI from day one Florida Department of Corrections Case Study Deploying Proactive Safety Technology for 2,000 Officers 2,000 Probation & Parole Officers Integrated with Geotab & Mapping Systems Custom Geo-Fencing & Risk Alerts Rapid Rollout in Under 30 Days ### Delivered by OK Alone, part of the Peoplesafe Group Following a high-profile fatal incident involving a lone probation officer, agencies across the United States urgently reassessed lone worker safety. Florida Department of Corrections (FDC) acted quickly to deploy a real-time safety solution for officers operating in high-risk environments. ### Strategic Advantage **While initially seeking a basic check-in tool, FDC identified the need for a more advanced solution capable of real-time escalation and contextual response. OK Alone delivered:** - Native Geotab integration - Automated geo-fencing for high-risk locations - Location-aware escalation protocols Why OK Alone Was Selected **OK Alone was identified as the only provider capable of meeting all critical requirements, including:** - Platform resilience and scalability - Deep integration capability - Native Geotab integration - Rapid customization and deployment Seamless Adoption **2,000 officers were onboarded in under 30 days through:** - Tailored onboarding processes - Live training for officers and monitoring staff - Weekly optimization cycles during rollout Impact & Expansion **Outcomes included:** - Increased officer confidence - Improved operational efficiency - **Enhanced audit readiness** — Following deployment, active engagement expanded across multiple additional Departments of Corrections nationwide. Relevance to the Client Organization **This case confirms:** - Proven delivery in high-risk, regulated environments - Scalable deployment models - Deep integration with fleet and enterprise systems - Fully managed rollout with measurable outcomes - Additional Enterprise Case Studies - Tesco Case Study - Empowering Frontline Employees with Worker Safety Technology - Why Tesco Came to Market and Chose Peoplesafe - Target Scale: Up to 300,000 employees - Deep Integration with Internal Systems - ROI Through Safety Confidence & Workforce Assurance - **Overview** — Tesco, the UK’s largest retailer, identified through employee engagement surveys that colleagues—particularly those travelling early or late, or working in isolated roles—wanted additional safety support beyond the workplace. Despite investment in CCTV and body-worn cameras, feedback highlighted a gap in protection during commutes and lone working periods. - Tesco partnered with the Peoplesafe Group to provide a simple, opt-in safety benefit that enhanced employee well-being and retention while reinforcing duty of care obligations. ## Integrated with Existing Systems & Workflows Peoplesafe worked closely with Tesco’s IT and operations teams to deliver a tailored, fully integrated solution requiring no additional devices or manual user setup. **The implementation included:** - Integration with HR and scheduling systems for automatic provisioning - Wellness checks and incident escalation - Reduced administrative overhead - Single Sign-On (SSO) support - **Mobile Device Management (MDM) deployment** — A dedicated Safety Data Service (SDS) unit was also developed for delivery drivers, ensuring compatibility with vehicle systems and Tesco’s wider digital environment. Solution Highlights Travel Safe mobile application for commuting or lone working employees 24/7 accredited monitoring via Peoplesafe’s Alarm Receiving Centre Dedicated project management and onboarding support Key Outcomes Immediate reassurance for staff travelling alone Improved well-being and retention Scalable model protecting thousands of employees with daily expansion Positive feedback from frontline employees, HR, and unions Foundation for national deployment across up to 300,000 employees ## Why This Matters to the Client Organization This case demonstrates Peoplesafe’s ability to deliver large-scale, deeply integrated safety solutions within complex enterprise environments. Like many large organizations, Tesco operates a dispersed workforce balancing operational efficiency with employee well-being. **The project confirms OK Alone’s ability to:** - Achieve high adoption without additional complexity - Automate safety processes through deep integration - Deliver measurable ROI at scale - Embed safety seamlessly into daily operations Sky Case Study Enhancing Lone Worker Safety Across Multiple Business Units Employees Supported: ~700 across the UK and Ireland ### Customer Since: 2022 Sky partnered with Peoplesafe to enhance safety for employees working alone or in isolated environments, including retail staff, engineers working at height, and corporate employees commuting between locations. The solution was deployed across multiple divisions, including sports, news, retail, and corporate teams. ## Integration with Existing Safety Processes Peoplesafe’s solution complemented Sky’s internal safety systems rather than replacing them, providing additional protection in scenarios not covered by existing platforms such as off-site travel, lone working, or door-to-door sales. Solution Highlights Lone worker app and devices tailored to different risk profiles 24/7 accredited monitoring Multi-channel SOS access Fall detection and timed check-ins Dedicated Customer Success Manager and Account Director Key Outcomes Expanded safety coverage for mobile and isolated staff Flexible departmental deployment Strong stakeholder engagement Ongoing exploration of additional use cases ## Why This Matters to the Client Organization Sky’s operational complexity closely mirrors that of many enterprise environments. This case confirms OK Alone’s ability to integrate seamlessly with existing infrastructure, scale across departments, and adapt to evolving business models without disruption. Major U.S. Energy Provider Case Study ### Increasing Worker Safety and Visibility During Critical Operations A large utility company in Michigan deployed OK Alone to protect field staff repairing power lines, particularly during severe weather events. Objectives Ensure real-time visibility of dispersed field teams Improve emergency response during storms and outages Prevent exposure to live electrical hazards Protect workers and the public during infrastructure restoration ## Implementation OK Alone was deployed to monitor employees and contractors in real time. A custom group mapping feature was developed to display all active teams on a single live map, optimizing resource deployment and coordination. Operationalizing Safety at Scale **Key capabilities included:** - Automated check-ins - Help alerts - Man/Worker Down detection - High-risk activity monitoring - Real-time GPS mapping ## Conclusion Integrating OK Alone significantly improved both safety oversight and operational efficiency during high-risk restoration activities. The solution enabled confident, coordinated response during severe weather events while strengthening the organization’s safety framework. ## Execution Plan The execution plan is designed to deliver a seamless, well-governed transition while maintaining uninterrupted protection and confidence for all users. **Drawing on experience mobilizing large enterprise rollouts, the plan combines:** - Robust project management - Structured change control - Targeted stakeholder engagement Change & Communication Model **A waterfall communication model ensures consistent messaging across the organization:** - Senior Leadership – Sponsorship, objectives, and advocacy - Managers – Engagement sessions and toolkits - Frontline Users – Practical communications, in-app learning, FAQs, and Q&A forums - Nominated Change Leaders and Safety Leads act as internal ambassadors, ensuring two-way communication and local engagement. Implementation Phases Phase 1: Project Initiation & Transition Planning Joint project team mobilisation Governance framework established Technical, communications, training, and H&S workstreams launched Overlap with incumbent provider to ensure no lapse in protection Duty of Care processes validated Phase 2: Communication, Engagement & Training Readiness Leadership briefings Manager toolkits User-facing communications Weekly governance meetings Operational “day-in-the-life” validation sessions Phase 3: Deployment & Go-Live Employee profile import and access provisioning Manager and web-based training Regional readiness reviews Dual-running period to ensure continuity Daily monitoring of adoption metrics Phase 4: Adoption, Monitoring & Continuous Improvement Real-time dashboards Weekly and monthly reviews Super-user engagement Ongoing training refreshers Continuous product updates This approach consistently achieves adoption rates exceeding 90% in complex enterprise environments.