# OK Alone knowledge corpus Machine-readable partner knowledge for OK Alone. Built 2026-08-27T10:51:43.832Z. Start here, then fetch individual files by URL. For programmatic discovery use `/md/manifest.json`. For a section outline of every file use `/md/summary.md`. ## Files ### OK Alone Product Reference > **What this is.** The single source of truth for what OK Alone does. It merges five files that previously sat separately and contradicted each other in places: `product-reference.md`, `product-reference.md`, `product-reference.md`, `product-reference.md` and `product-reference.md`. **Where those contradictions were, they are now resolved in the text** — current naming used throughout, and the genuinely-different features that shared a name (Microsoft SSO, and Man Down vs Fall Detection) separated out in §3 and §1. **Precedence.** This file outranks the Help Center files, the website positioning file and the blog on *what a feature does*. The Help Center files outrank it on *step-by-step how to use the product*. `pricing-2026.md` is the only authority on price. **Read §8 before making any capability claim** — it records what each feature deliberately does *not* do. **Last updated:** 28 July 2026 (Team Broadcast) · 14 July 2026 (Alert Zone Intelligence) · May 2026 (release notes) - URL: https://ask.okalone.ai/md/product-reference.md - Slug: `product-reference` - Size: 46,586 bytes ### Monitors and Admins > Use Action Notices sparingly. Too many notices can distract Monitors from genuine Alerts. - URL: https://ask.okalone.ai/md/help-center-monitors-and-admins.md - Slug: `help-center-monitors-and-admins` - Size: 182,137 bytes ### Lone Workers > Some devices (especially Samsung) don’t allow full disablement — continue with Option 2. - URL: https://ask.okalone.ai/md/help-center-lone-workers.md - Slug: `help-center-lone-workers` - Size: 136,972 bytes ### Troubleshooting > **Tip:** If a Worker’s job involves varying risk levels (such as alternating between office work and field visits), consider setting a shorter interval or manually switching to High Risk when they enter a more dangerous environment. - URL: https://ask.okalone.ai/md/help-center-troubleshooting.md - Slug: `help-center-troubleshooting` - Size: 50,273 bytes ### Updates & Releases - URL: https://ask.okalone.ai/md/help-center-updates-and-releases.md - Slug: `help-center-updates-and-releases` - Size: 25,362 bytes ### Geotab > **Important:** Keep the Drive App running in the background to maintain an active monitoring session. If the app closes, Ok Alone will eventually end your session. - URL: https://ask.okalone.ai/md/help-center-geotab.md - Slug: `help-center-geotab` - Size: 25,981 bytes ### OK Alone Website — Positioning and Messaging > **What this is.** A curated distillation of the public OK Alone website (okaloneworker.com), replacing the raw 1.5 MB scrape `Ok Alone Website.md` (now retired — 80% of that file was repeated navigation, footers and author bios). **What it is for.** Customer-facing language: what OK Alone is, how it is positioned, the approved marketing lines, the feature vocabulary used with prospects, industries served, and the proof points sales teams quote. **What it is NOT.** It is not the product specification and not the pricing authority. Where this file disagrees with the Help Center files, `product-reference.md`, `product-reference.md` or `pricing-2026.md`, **those files win.** Much of the website copy dates from 2023–2024, predates the Peoplesafe integration, and uses feature names that have since been retired. **Read §14 before repeating any compliance claim from this file.** - URL: https://ask.okalone.ai/md/website-positioning-and-messaging.md - Slug: `website-positioning-and-messaging` - Size: 47,727 bytes ### OK Alone Executive Summary > **What this is.** A sales/bid-style executive summary written for a prospective enterprise customer (referred to throughout as "the client organization"). Useful for company narrative, positioning and bid language — not for verifying how a feature behaves. **Lowest precedence in the knowledge base.** This is the oldest file here. Where it disagrees with `product-reference.md` or the Help Center files, those win. Deprecated feature names have been corrected to current naming (Alert Zones / Alert Zone Intelligence), but other details may be stale. It also uses US spellings throughout. - URL: https://ask.okalone.ai/md/executive-summary.md - Slug: `executive-summary` - Size: 38,079 bytes ### OK Alone — Worker Welcome Pack > **What this is.** The worker-facing Welcome Pack as customers receive it — the onboarding document handed to lone workers. Text extracted from the original PDF; page structure preserved as headings and PDF line-wrapping reflowed into paragraphs. Use it for what workers are *told*, not as a product specification. **There is no monitor equivalent of this document.** For monitor and admin setup use `help-center-monitors-and-admins.md`. - URL: https://ask.okalone.ai/md/worker-welcome-pack.md - Slug: `worker-welcome-pack` - Size: 14,045 bytes ### OK Alone Blog — Index > **What this is.** A complete map of the OK Alone public blog. Use it to find which blog file holds a topic before opening one, and to check honestly whether a topic is covered at all. The blog is marketing and thought-leadership content — for product behaviour prefer the Help Center files and `product-reference.md`, and never quote a price from the blog. - URL: https://ask.okalone.ai/md/blog-index.md - Slug: `blog-index` - Size: 21,066 bytes ### OK Alone Blog — Product, Features, Integrations and Company News > **Source:** OK Alone public blog, extracted from the retired `Ok Alone Blog.md` scrape. Marketing and thought-leadership content, not product specification — where a claim here conflicts with the Help Center files or `product-reference.md`, those win. Spellings are left as published (much of this was written for North American readers). Statistics quoted in older posts may be out of date — check the post date before reusing a figure, and never quote a price from here. - URL: https://ask.okalone.ai/md/blog-product-features-and-company.md - Slug: `blog-product-features-and-company` - Size: 190,855 bytes ### OK Alone Blog — Sector Focus — Field Work, Industry and Transport > **Source:** OK Alone public blog, extracted from the retired `Ok Alone Blog.md` scrape. Marketing and thought-leadership content, not product specification — where a claim here conflicts with the Help Center files or `product-reference.md`, those win. Spellings are left as published (much of this was written for North American readers). Statistics quoted in older posts may be out of date — check the post date before reusing a figure, and never quote a price from here. - URL: https://ask.okalone.ai/md/blog-sectors-field-and-transport.md - Slug: `blog-sectors-field-and-transport` - Size: 257,206 bytes ### OK Alone Blog — Sector Focus — Healthcare, Education and Public-Facing Roles > **Source:** OK Alone public blog, extracted from the retired `Ok Alone Blog.md` scrape. Marketing and thought-leadership content, not product specification — where a claim here conflicts with the Help Center files or `product-reference.md`, those win. Spellings are left as published (much of this was written for North American readers). Statistics quoted in older posts may be out of date — check the post date before reusing a figure, and never quote a price from here. - URL: https://ask.okalone.ai/md/blog-sectors-people-facing.md - Slug: `blog-sectors-people-facing` - Size: 157,537 bytes ### OK Alone Blog — Policy, Legislation, Risk and Safety Culture > **Source:** OK Alone public blog, extracted from the retired `Ok Alone Blog.md` scrape. Marketing and thought-leadership content, not product specification — where a claim here conflicts with the Help Center files or `product-reference.md`, those win. Spellings are left as published (much of this was written for North American readers). Statistics quoted in older posts may be out of date — check the post date before reusing a figure, and never quote a price from here. - URL: https://ask.okalone.ai/md/blog-policy-legislation-and-culture.md - Slug: `blog-policy-legislation-and-culture` - Size: 209,697 bytes